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November 2023 by Makayla Hayes
I have a serious question is somebody stealing prescriptions or money or something and falling behind on inventory count and orders at this walgreens? Because medicines are many days to even weeks behind for many customers including myself on being filled and the attitudes of a lot of staff are as if they can do as they please. This Walgreens needs to get their stuff together. I'm 36 weeks pregnant and my insulin was called in to be filled November 2nd it is now November 6th and my insulins apparently will not be here until 2pm today let the pharmacist tell it. About 3 month ago I had this same issue where my daughter was not eating or drinking for weeks her prescription after a week from being called in was still not ready after going back up there a second time the lady at the window felt that it was okay to talk to me as if I was the blame for her prescription taking so long. Her attitude and smart mouth was enough for me to call in the Walgreens. I shouldn't have to keep pushing this Walgreens to get our medicines filled. . Each day I don't have my insulin is each day I'm suffering from high blood sugar at 8 months pregnant. GET IT TOGETHER.
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November 2023 by Gloria Howe
I have used other Walgreens over the years. Unfortunately, I moved to north Knoxville area and started using the Broadway at Coker store. It is absolutely the worst of any store I’ve used. Prescriptions not in stock, takes a long time to get one filled, and I needed delivery after oral surgery. They told me it would be delivered that day for a 5.99 fee. Hours later I call to see where it was, and they put it in delivery for next day. Fed up.
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October 2023 by Sydney Watts
There was human poop or a massive dog’s poop directly in front of the store doors last time I went. Almost stepped in it. Lots of people hanging around the parking lot and store too.
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October 2023 by Nick Burnham
The pharm techs don't know how to use the computer system. They ignore you, yell at you, and hang up in your face. They treat everyone like trash. Our family will never spend a penny here again.
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September 2023 by Zared Davis
I work in a local pharmacy, and trying to get ahold of this pharmacy to get transfers is impossible. They have promised us a dozen prescriptions for a mutual patient days ago. a couple days later, we called again and still never got a fax. I called today to get the prescriptions verbally and was told "no" because they're understaffed. We are understaffed too, but we're not holding prescriptions hostage and keeping people on the phone for 15+minutes at a time to hang up on them. How embarrassing for their pharmacy
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July 2023 by johnny carter
Slow and pretty much ignore people inside at the pharmacy. Prescription called in Wednesday didn't have it filled when we arrived Sunday. Was difficult to get anyone to window, all the staff was either on the phone or serving people at drive thru. Even once they had it filled it took a long time to get someone to come check out.
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December 2022 by Jazz T
I absolutely hate shopping at this Walgreens. They think every black person who walks through the door is coming to steal. I can go in with my work clothes or street clothes and I still get followed around the store. Once I was I even with my fiancé and they still followed us, and we both have good jobs. They truly need to stop this!!! Never judge a book by its cover. It’s just really annoying and uncomfortable for me who would never, has never, doesn’t even cross my mind..?
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December 2022 by Cody Farmer
Went through the drive thru to pick up Sudafed because I have Covid and was told I had to come inside. I told them I was positive and quite sick and they still told me to come inside, risking exposure to the 20 or so people in the store. I’d expect them to know better and offer alternatives for such circumstances.
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December 2022 by Bernice Pressley
I just transferred from CVS & I'm extremely disappointed that they don't do 90 day supply with my insurance I said to them that CVS hasn't had no problem doing it all year long. I'm really not sure if I'll continue with them at the first of the year with my new insurance. Lord knows what they'll say about this one.?
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October 2022 by Amber Armstrong
Do not go to this pharmacy they're playing with all of you and your medication and putting everyone in danger they do not care about the public or your safety if you've been messed over by this location contact a lawyer you probably have a case they're counting on you being dumb contact the board too!!!
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August 2022 by Meredith D.
Zero stars. Worst place to get your medication ever. Go to Belew Drugs right down the block!! It's a much better, kinder experience. Rudest (and misinformed) people I've ever dealt with. No wonder people are selling crack in the parking lot- waste of space as is.
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December 2021 by Serena Frye
None of the seasonal Christmas isles had pricing on anything. Who wants to buy something that doesn’t have a price?
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December 2021 by Damon Simone
No one was rude, but, they are NOT friendly. No one. Passed the security guard who literally just stared me down as I walked in. Never greeted. Went to the pharmacy to pick up my scripts and the lady didn't greet me, I tried to be friendly, she didn't say a word other than "name?" "address?" the whole time. Tried to ask the pharmacist a question, he interrupted me with "she(cashier)'ll be right with you.Went to the front to get my groceries, ladies stocking the shelves seemed inconvenienced when I passed, didn't say a word. Lady at the front checked me out didn't say a word just talked to her coworker.Just a very, very weird store. Very weird environment. Very unfriendly staff. Weirdest experience i've ever had in pharmacy.Maybe some better training? I'm not from this area so maybe this is just how people act....
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November 2021 by Meme Kerr
I made an appointment for my COVID booster and a flu shot at given time. I showed up a bit early expecting some paperwork to do. I stood accordingly to the sign specifically for Covid vaccines. As other customers came and went. The worker told me that I should have stood in the line. I went to the back to the line waiting longer. When I reached the front, I was asked to fill out the forms ( sigh they could have given me that earlier). After turning in the forms, I waited and waited for 45 min. I saw chaos where pharmacists were trying to find the orders in bins following abc order. Apparently, they misplaced some orders so they had to go thru all the bins, not just once but probably thrice. I had to come to the window to remind them i was still waiting. They’re so focused on filling orders and serving customers having no regard for my time. What’s the point of them having an appointment setter if they couldn’t attend to those waiting for their vaccines? I’d say there were enough staff to attend to their duties. One could have done with me within a few minutes and be over with.
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November 2021 by Jamey Guy
Extremely helpful staff. They went out of their way to help me .