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January 2024 by Kate Grzywacz
The friendliest most professional staff you could wish for, especially in the pharmacy.
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December 2023 by William T.
Surprised that the rating is so low! I came here to pick up some random stuff (bottles of water, etc.) and everything went smoothly. They had the expected selection and the cashiers checked me out quickly. At least for me, this location was a little annoying to get to, but I had a normal Walgreens experience once I stepped inside.
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November 2023 by Kevin Wright
Great pharmacy, fast service!
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October 2023 by Davisson Taylor
somehow got a collection of the most rude and least personable pharmacists in knoxville and put them all under the same roof.
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August 2023 by Josh P
The Pharmacy staff is AMAZING. They helped my wife with our prescription pick up, and went above and beyond. GOD BLESS ALL OF YOU.
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May 2023 by Rob Mitchell
Why such a low rating? More people who have good experiences should leave positive feedback! It must be how I interact with people that makes my.experiences on the positive side more often than not. The workers are decent and the selection is great. My top choice when I need to choose between them and their competitor.
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April 2023 by Charles Kinbote
Disgustingly high prices. Almost as bad as the CVS up the street.
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April 2023 by Eric S.
I only use this pharmacy because it's close to both my Dr's. The pharmacy is terribly dysfunctional and it's like nobody working in that department cares. Since Oct 2022 I've yet to not have to call in for some reason because my prescription is always "delayed". Usually I'm told it's just a simple override code and it's a waste of my time to call in. Other times I speak to three different pharmacy reps in a day and get told everything from "it's not been called in (even though I've already received a txt about it), it slipped through the cracks and someone must have fat fingered the system". Today, I'm told via phone call that my scripts will be ready at 2:00 PM. I call at 2:05 PM to make sure I should head that way. I'm then told it fell through the cracks and will be ready in 10 mins only to be told I can't pick them up for 2 more days. I fully understand the legalities regarding when I can pick things up but how does a sophisticated system for medication not flag the original caller so I'm not told multiple scenarios by multiple people? This is by far the worst run pharmacy I've ever used.
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October 2022 by Chelse Vega
Don’t go to this pharmacy if you want them to deny you picking up your prescriptions that are ready. HR should really look into their Pharmacy Manager, April. She told me my prescriptions weren’t ready when I received a text hours before that they were. Finally after asking her repeatedly, she gave me my birth control that was packaged and ready behind the counter. No payment needed bc my insurance covers everything, literally took her 2 seconds to grab my birth control. Maybe April should find a new career and not take her unhappiness out on customers.
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August 2022 by Nathaniel Yonts
I always dread picking up my prescription here. 30 min per vehicle in the drive thru completely unacceptable.
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April 2022 by Laura Holbrook
This is the second time I was treated poorly at this pharmacy. Once was over the phone, the second time was in person today. The lady helping me was so short with me, and was so ready for me to leave when I was having problems with my medicine and insurance. Choosing another pharmacy.
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March 2022 by Ike I.
This Walgreens location is actually not to bad, the employees are good and very helpful, only thing I hate is the parking is full and most of the people are just sitting in their cars taking up space but besides that it was still a good experience.
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November 2021 by Linnaea Marie Andelman
This has been my pharmacy for 5+ years. The employees are excellent, especially in the pharmacy. Obviously, when an employee is new, they need to adjust....but they KEEP employees at this Walgreens....which is awesome. As the employees acclimate, customers' trust in the employees & company grows. Everyone there from pharmacy to front check out will go above & beyond for you....find you the best deals, discounts, etc. They're awesome.
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June 2021 by Casey Ricketts
I just left this pharmacy and I am very unhappy. I have gotten my prescriptions at Walgreens my whole life, no trouble. I would just walk in and pay. This Walgreens the person in the drive through gives me trouble asking for my insurance and stuff. I just drove to another Walgreens and they made it for me and I paid for it no drama. I wanna use this location because it’s so convenient but the drama. I went back three times and finally gave up for this last prescription.
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June 2021 by Travis Bordes
Friendly staff, clean and well stocked, drawbacks are 1. The pharmacy opens at 9 not 8 and therefor I can't get prescriptions on my way to work. 2. The app is not user friendly, I have been trying to set up my prescriptions for delivery (see 1.) For 2 months and guess who still hasn't been successful, im not stupid but come on just when I think I have it figured out I get told my request is not available at this time