Walgreens is a popular destination for various needs, including prescription refills, health and beauty products, and photo printing. Open 24 hours in West Knoxville, it serves as a reliable option for those in need of services during late hours, especially since other stores have reduced their hours. Customers appreciate the variety of trendy makeup brands available, often finding new and different products that may not be stocked elsewhere. However, there have been concerns about the accuracy of medication advice provided by staff. One customer had a serious incident where incorrect information about ibuprofen and aspirin was given, highlighting the importance of directing customers to pharmacists for medication-related questions. Despite this, many reviews emphasize the friendly customer service and cleanliness of the store. While most experiences at Walgreens are positive, some customers have reported issues with rude behavior when calling the store, particularly during certain shifts. Overall, Walgreens remains a favored shopping destination for its extensive product range and helpful staff, while also needing to ensure that all employees are well-informed, especially regarding health-related inquiries.
The lady doing passport photos was so helpful and accommodating! She got really creative to get our small kiddos pictures done. We really appreciated it!
January 2025
This Walgreens near me is always well kept. Clean, organized, and welcoming. I can usually find what I need.
February 2024
They're usually fine when I go in, maybe just busy. If you have to call it's a different story. If they answer at all they are so rude! I've gotten to where I call during the overnight shift to avoid talking to the rude morning/afternoon staff.
