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January 2024 by Grant Hawkins
I went early in the day when business was slow, and the staff worked very fast to replace all 4 tires and had me back on the road in under an hour!
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December 2023 by jeff widmer
Did an oil change on my car. Courteous cashier and a good price
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November 2023 by Chris Archer
We urgently needed a battery, and this location got us taken care of extremely quickly and they were very kind. Will definitely come back any time I need maintenance/minor repairs on our vehicles.Service: Auto battery replacement
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August 2023 by Bridgett Everett
Always expect a wait, so shop and look around for 2 hours or get dropped off and pick up your car later. Most days are fine, and sometimes customers met with a little bit of an attitude, but most of the time they are polite. It just depends on who you get.Expect an hour or two wait, unless on there on a super busy day (like this day below).This one time recently. The ONLY time, so don't let this review hinder you from going, because the majority of the time it's smooth sailing, just the expected wait time.But for the first time I had a bad experience (which was a 1 star day). I had been called or called a total of 3 times that morning to check the status and then be asked if a certain tire replacement was fine since my warranty ("lifetime warranty of the tire") was out/invalid after a certain amount of tread left on the tires, but there's still over half of the original height of tread left. Then after they said okay it'll be ready in 30 minutes. (I called back once, because of a missed call and then this phone call.) I get there 40 minutes after the phone call to give a little extra leeway time. My car was parked outside of the garage but facing it, which I new was odd because they usually park the finished vehicles on the side or pointed away from the garage. I noticed my tire was still very low. I went inside to trade my ticket in for the keys.The older woman at the register was rude after she said your car's not ready (so they had removed my car completely after I gave the go on that tire they asked about and after saying it'll be ready in 30 minutes from the time of the call). But this lady with an unapproachable attitude, went to go check, just to come back even ruder just to repeat what I had just said the call was about 40 minutes prior, the attitude was well they called you and you didn't answer their question, wrong no communication from one employee to another and no accountability taken on their part after I had spent atleast ten minutes answering the other employees questions and saying that's fine I'll go with that tire on the phone before showing up. Anyways... about 30 more minutes or so, my car was ready. So it went from being the fourth car in line that day to maybe 7 or 8 in line, all because of the lack of communication from one employee on the phone to another. (The missed call was in the time span of seconds, then I called back and talked to the person for about 10 minutes, that's all.)
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July 2023 by Samantha salley
Have my cars oil changed there a lot .that do great work .
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June 2023 by No Nonsense
Don't go to Walmart, for anything. Literally the worst customer service in every conceivable way. Maybe if they treated and paid their employees adequately it would be a different story.
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June 2023 by JesusIsKing 77
Got there first thing in the morning and they went above and beyond, thanks guys
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May 2023 by Michael Rice
Today is a Sunday afternoon here in Knoxville Tennessee and the service woman named Tristan and her supervisor being very short staffed squeeze me in and made sure I tires that I so desperately needed for my road trip I appreciate there help and recommend this Walmart auto location for your basic car services I feel they are really trying to keep this locations in great operating condition thanks for reading ?Service: Tires
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May 2023 by No
What a joke of a service center. I called to have 4 tires scheduled to be put on, the guy said bring it on in now. I showed up 20 min later and the girl said 'sorry but bring it back in the morning'. Ok fine, she was nice and apologetic, I get it. Brought it back in the morning and one of techs greeted me with "what do you want?" I said I need tires. He said he's not doing tires today. I told him about the my conversations with the people the day before, telling me to come now, and he didn't care at all. I know he didn't care because he told me. Super rude.It's a tire and lube shop, a very easy job and these people can't even manage that. What a joke.
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April 2023 by Kevin
What a joke of a service center. I called to have 4 tires scheduled to be put on, the guy said bring it on in now. I showed up 20 min later and the girl said 'sorry but bring it back in the morning'. Ok fine, she was nice and apologetic, I get it. Brought it back in the morning and one of techs greeted me with "what do you want?" I said I need tires. He said he's not doing tires today. I told him about the my conversations with the people the day before, telling me to come now, and he didn't care at all. I know he didn't care because he told me. Super rude.It's a tire and lube shop, a very easy job and these people can't even manage that. What a joke.
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April 2023 by Yeah Okay
What a joke of a service center. I called to have 4 tires scheduled to be put on, the guy said bring it on in now. I showed up 20 min later and the girl said 'sorry but bring it back in the morning'. Ok fine, she was nice and apologetic, I get it. Brought it back in the morning and one of techs greeted me with "what do you want?" I said I need tires. He said he's not doing tires today. I told him about the my conversations with the people the day before, telling me to come now, and he didn't care at all. I know he didn't care because he told me. Super rude.It's a tire and lube shop, a very easy job and these people can't even manage that. What a joke.
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March 2023 by Wynter Snyder
Do not pre pay for your tires at this walmart. I made an appointment for 6 o'clock, they close at 7, had absolutely no getting work. So they canceled my appointment and told me two people cant change 2 tirws in a hour refund in 7-10 daysme
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March 2023 by Christin Greenlee
I just needed a new tire placed on my vehicle. It was two hours before they even got my car in the shop. Then I waited 3 more hours waiting on a text message or a call overhead or anything saying my car was ready never got it. Had to have a friend drive me home after spending 4 or 5 hours walking around in Walmart because I walked over and they were closed. Worst experience with Walmart auto ever.Service: Tires
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January 2023 by Hope Nash Music
Called ahead to ask if they could swap out a battery since I purchased one through them and it was a faulty battery. They said yes as long as I got there before six I showed up at 5:22 and they refused saying that they were backed up. Yet when I called, I was told sure come on in as long as you’re here before six so I drove all the way over there just for the guy in the shop area to tell me that they couldn’t, and when I asked them why the guy answering the phone told me sure I come before six he said oh well, they’re not the same as us. And when the guy answered the phone, he said auto center not just Walmart SMH if you have hours to a certain time you should honor the people that show up before posted closing time if you’re behind that’s not our fault.
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November 2022 by James King
I got nothing so disgusted with service is n tire and lube I left and will never spend my money in there again blacklistService: Tires
