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January 2024 by James Orth
Notngonna lie, usually Walmarts are known for taking forever. Dropped the wife's car off for new tires and we figured it would be a while. We got one errand done and they were already calling us to come back. Great visit!
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November 2023 by Brenda Boughman
Always do a good job on oil change.
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November 2023 by King Mentality
Came in desperate. Popped a tire, and they got me a new tire on, but then the same exact tire went flat the next day. Didn’t mount it right. Screwed me up 1500 miles from homeService: Tires
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July 2023 by Austin Loy
They have an amazing collection of auto care products, I was so surprised at the extremely nice products and brands they had for interior/exterior car care!! Stayed in that aisle for about 45 minutes. I highly recommend that it lol!! Should have taken a photo of that aisle but will post an update one.
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July 2023 by Bri Schutz
The auto center said they were open until 6pm. Had a tire emergency at 5:20pm and was told they went home early. That is no way to run a business.
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July 2023 by Honest Reviews
The auto center said they were open until 6pm. Had a tire emergency at 5:20pm and was told they went home early. That is no way to run a business.
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April 2023 by David Lamale
Walmart auto care at their Walbrook store in Knoxville, Tennessee was able to make me feel great.After a day's work driving a delivery truck, I needed to get a badly worn tire on my personal vehicle replace.I arrived at the auto care center close to five p.m. and the lead technician looked at my tire then informed me they were getting ready to close. He did note that all my other tires were from Walmart and he was happy to have another replacement tire in stock.He was able to have one of his best technician replace my badly worn tire within 25 minutes.I am forever grateful that they were able to meet my needs, as I live about 20 miles away.Thank you Paul for getting my tire replaced in such a timely manner.
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March 2023 by Shawn Tucker
They took last minute appointment and got the job done fast and correctly
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January 2023 by Bethany m
The guy with the red hair has a serious attitude problem and I really don’t suggest going to that Walmart for anything because they tried to change or said they were going to change oil and left the oil out of the car. Do not go to this place.
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December 2022 by Michael Samtesto
Miserable experience from start to finish. Post COVID it's not uncommon to encounter bad service but my experience with the Walmart Automotive Department was truly horrible.I bought my tires online and the Walmart website told me they were a fit for my SUV.When I went to check in, there was no one outside the garage so I went inside to check in at the service desk. As it turns out, there was nobody working at the service desk and the door locked me inside the store so I couldn't return to my car.After 30 minutes, my wife pulled up and notified the outside check in desk that I was trapped inside. I pulled the car around, checked in, and was told I would be called and texted when my car was ready.Unfortunately the technician did not verify my address so someone with the same name was notified when it was determined I'd ordered the wrong tires.At this point my wife went to pick up the car only to be told we ordered the wrong tires so they had loaded them into the vehicle since the automotive department couldn't process the returns.Now she had to load the tires into a cart and wheel them into the service desk.If you think you could save a couple hundred bucks by buying your tires from Walmart, I would recommend you continue looking for a better deal at all costs.I won't call this the most terrible customer experience I've ever had, but it's certainly enough to ensure I will never return to the Walmart Automotive Department ever again.Buyers beware!!!
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December 2022 by Ellie Magdolna
Massive waste of time. Didn't get serviced.Went inside to ask for an oil change. Waited for 20 minutes before anyone showed up to answer the bell. There, they told me there was a line outside to get in. So I went out and got in line, with 2 new cars in the unmarked line outside that weren't there when I parked elsewhere.Waited another 20 minutes before a service tech came out and told me they had all they could handle for the day. When I told him the time I had waited inside, not knowing there was a line outside, he said they used to have signage and ropes outside indicating the line, but that "the bigwigs" came in and made them take it down.Expecting logic at a Walmart was obviously my mistake. Now I've lost about an hour of my time. Intensely frustrating.I'd like to add that, now, they've also informed the car in front of me that they're not taking their car either. What a joke.
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December 2022 by Mohammad Arid
Stripped the oil bolt and blamed the last person who did oil Change so im not sure if they lied or if last tech did indeed tighten the bolt too much causing the issueService: Oil change
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October 2022 by Crystal S (Critjones)
Shopping for headlight bulbs proved to be a little tricky no one in the automotive department offered assistance and could not find anyone to help assist so we had to take the ball back three times because they were LEDs
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October 2022 by Martha Tabler
1st time there, I was very pleased. Nice and courteous employees. The service was great.
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September 2022 by Shuyang
I have give my car keys to them for 1 hour before just for oil change and hoping it can be done soon but got a message then:Your vehicle service has started!Just too slow⋯