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April 2022 by James B.
Stopped in to this location today to try and find a wall mount for a television. Location is in a VERY busy shopping location. The lot itself is extremely congested and what you would typically expect of a wal-mart parking lot. Small aisles and tight parking spaces. Be warned. This location is remodeling the left side of the store towards the garden center. And, as a result, the parking lot is chaos. Between containers taking up 1/4 of the lot and poorly executed barriers you are in for a treat with parking alone. Once in the store I head back to electronics. As I'm walking through the store and as I near the electronics area I am reminded of why I rarely choose to shop Walmart. Absolute chaos and the shelves looked as if a tornado and the apocalypse struck at the same time. When I get to the location in electronics that was supposed to have to wall mounts I discover that the in stock item was in fact not in stock at all. And nothing and I mean nothing was stocked in the correct location. So I had to spend 5-10 minutes scouring each shelf to see if the item was in fact there and just hiding. Finally I ask an employee to look in back and she did. With no success. She was kind enough to apologize and said "I'm sorry we have a lot of theft here.. it said there were three but there is not." I made my way to another location close to home where they had the wall mount. And it too was stocked incorrectly. A $20 stocked in a $75 spot. You can shop here. Just be warned and perhaps call before you go to check specific stock of a item.
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October 2021 by Benjamin M.
The retail experience at Wal-Mart leaves much to be desired again and again. Vigilante retail salesfloor associates mentality is alive and well here. I had to stop shopping to go to the bathroom while in electronics and when I walked out of my bathroom stall I saw that a Wal-Mart employee had been staring at me while I used the toilet. After I purchased a few items in electronics I was followed around by several Wal-Mart salesfloor associates all the way to the front of the store. The question remains, Am I a valued customer or a suspected shoplifter upon entering Wal-Mart? Am I part of a herd of cattle hoping to hide merchandise under my fur without paying? Assets Protection staff on the salesfloor have behaved in an inappropriate manner just because one wears cargo pants (extra pockets). There is no excuse in hounding shoppers on the salesfloor!
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September 2021 by Lindsay H.
Well, it's a Walmart. Sometimes, it is just easiest to go to a one-stop shop to get what you need. And when you have littles, it is awesome to have the easy curbside pickup system. This has been so incredibly helpful during COVID. I like doing curbside for all of our freezer and pantry staple items, but I do not recommend getting produce or meat curbside. We have gotten meat that expires same day or next day and brown and bruised produce on many occasions. However, we have since moved to Oak Ridge and their Walmart curbside service is FAR worse, untimely, and unreliable. We travel farther to come to this Parkside location. They are fairly fast and give logical substitutions. Inside the store is well-organized and they have rarely bee out of stock on needed items.
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September 2021 by C C.
The ap host Grace and the causation man with the black hair pulled into a ponytail are RACISTS!!!!! They profiled me from the time I walked into the store. I saw Caucasian people STEALING and they did NOTHING about it. But had the nerve to follow me from the register out the store. How disgusting? They should BOTH be fired for RACISM!
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August 2021 by Lisa B.
Came here at 6 PM on a Tuesday... can you do assistance at the jewelry counter. There is no button to press to get anyone to come over. Had to wait in line at the service counter to ask them how we get someone in jewelry. They paged a person in jury, no one came. We did a very long time. Went back to customer service counter, and the snappy girl at the customer service counter said, "well they're probably gone for the day!" And I asked, so OK... Who can help us at jewelry? We do sell jewelry here, correct? And she just turned around and ignored me. Then said she could call a manager. Then continue to ignore me, and never called a manager, even though all customers were gone from the customer service counter by this time. And then she was just pacing around by herself. I asked another employee about jewelry help. She said she didn't know either. Ended up leaving the store. Wow, some managers here are not on top of things and ensuring Walmart can actually SELL The products they pretend to offer.
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May 2021 by Tracey J.
My Dad lives with us and has dementia. The only thing he will eat now is Raisin Bran. You can't tell it here, but we got 32 boxes and bags of Raisin Bran. He eats at least one box a day, so we try to stock up about every three weeks. Wal-Mart always has it in stock. We are not hoarding by any means. We just got tired of running weekly from running out.
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October 2020 by Lars H.
Bait & Switch Scam? The Online Advertisements for this Walmart may not actually be offered in the store. I ran in to what is essentially a "Bait & Switch" Scam. I looked up the IPhone SE on Walmart.com and a Deal came up showing this Phone could be purchased for $150 if you sign up on the $50 AutoPay Plan "With In-Store Purchase and Activation ONLY" on AT&T. And it shows this deal is available at the Parkside Drive Walmart in Turkey Creek. Once I got to the Store and tried to Purchase the Phone, I was told this Deal isn't Available. And they suggested I buy it for $200 instead. I was told it is a Problem with Walmart.com Advertising. When I called Walmart's Customer Service about this, they had no Idea why the Turkey Creek Walmart isn't honoring this Deal, and said it would be a Problem with this Store's Manager. Now today I called the Manager to see why they're not Honoring the Deal being Advertised and I was accused of having never even come in the Store. She acted like I was being Ridiculous for wanting to know why they weren't Honoring the Deal being Advertised. And then Hung Up in me. I wish I had gotten this Woman's Name, because I have never been so Disrespected by a Business. To sum up, this appears to be a Classic Bait & Switch Scam. Where a Business Advertises a Deal, then once you go to Buy they say "Oops, we don't have that" then try to get you to buy it at a more Expensive Price.
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February 2020 by Eric S.
Nice location in the Turkey Creek area. Store was clean, in stock and the employees were friendly. Pleasant shopping experience.
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October 2019 by Kt N.
Convenient location for me but I really dread going here when I have to return things. Customer service sucks. Ladies at the customer service are so indifferent. No greeting, no smile. I feel like they dread having to come to work everyday.
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September 2019 by Jamie C.
After 3 attempts (on 3 different nights) to purchase a car headlight (located in a locked case), we had to give up. When we were actually able to locate help, the managers who responded never had the keys to open the case. Each visit consisted of waits beyond 30 minutes and ended in NOTHING. Well, nothing but crap service. Will not be back. And if you're looking for any help during your trip, I would advise you look elsewhere because it won't be found at this store.
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March 2019 by Laney Martin
I only gave them one star because it forced me to. I completed my order and got my ticket at 6:46 pm. My pick up ticket said the photos would be ready at 7:45 but they left their copy my order on their printer. When I came back to pick up my photos at 7:55, the guy working in electronics went over and looked for my pictures. When he couldn’t find them, he looked at the ticket hanging on the printer. Then he said sorry, I hate it for your luck but we can’t print them tonight, they closed at 7. Their hours are posted as 9 AM to 8 PM. I had a conversation at about 6:45 with the girl that was working in the photo department. Out of courtesy, she could have mentioned to me that they were closing in 15 minutes. Instead I wait around for an hour to pick up photos that nobody was ever going to print. Talking to the manager on duty also got me nowhere. She tried to tell me that there’s no way to log into the computer system before 9 AM. I might’ve been born at night, but it wasn’t last night.
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October 2018 by Elaine McDowell
I only gave them one star because it forced me to. I completed my order and got my ticket at 6:46 pm. My pick up ticket said the photos would be ready at 7:45 but they left their copy my order on their printer. When I came back to pick up my photos at 7:55, the guy working in electronics went over and looked for my pictures. When he couldn't find them, he looked at the ticket hanging on the printer. Then he said sorry, I hate it for your luck but we can't print them tonight, they closed at 7. Their hours are posted as 9 AM to 8 PM. I had a conversation at about 6:45 with the girl that was working in the photo department. Out of courtesy, she could have mentioned to me that they were closing in 15 minutes. Instead I wait around for an hour to pick up photos that nobody was ever going to print. Talking to the manager on duty also got me nowhere. She tried to tell me that there's no way to log into the computer system before 9 AM. I might've been born at night, but it wasn't last night.