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September 2023 by Sarah
ABSOLUTELY TERRIBLE lady working the front desk. I have a lot of social anxiety and when I walked into this large building, confused, and worried about being in a place I shouldn’t be.. I ALREADY felt very uneasy. When I walked into their office, the woman at the front desk (short blonde hair) was COMPLETELY rude and UNprofessional when I asked if I was in the right place. She SCOFFED, rolled her eyes at me. And said “read the sign on the door.” I get that it can be annoying if you have the same thing happen everyday.. people not reading the sign.. I GET IT. But she was SOOO RUDE. And completely ruined my day. TERRIBLE service. Entitled and awful.
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August 2023 by Amy Tomski
Front desk woman is the rudest person I’ve ever met.
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July 2023 by Tom Thompson
No people
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August 2022 by Tara Gillespie
We went in after calling to confirm if they could cash a check. On the phone, they said they could and there would be a small fee. That was cool so we went to the office and were told rudely they were not a bank and could not cash check!? ??? The associate was extremely unprofessional. Whats so crazy is that the check was over $2,000.00 from THEM for defrauding us when we financed a vehicle throughthe company....never do business with this these people! You will regret it!
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July 2022 by Beverly Buffonge
The lady I spoke to was very helpful and understanding. She put mu mind at ease. I thank her for her respect . I would.like to meet her one.dayThankyou all so very much. Beverly
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December 2021 by April Piedt
I received a letter and a post card staying they were closing an account that had my name and address on it but I don't have an account with them that u am even aware of. I have tried for over a week to get ahold of someone to figure out if someone has used my information to open an account I am not aware of and so far I have been put on hold for over an hour just to talk to someone, than it hangs up on me. I am still trying to resolve this issue because of I didn't open this account, than there is someone out there fraudulently using my information and where else are they using it..I would rate this coming..ever..I don't think they know what customers or customer service is
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March 2021 by curtis sherrill
Professional, kind people wells fargo is a good bank
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December 2020 by Lets Affirm
No local Wells Fargo banking branches. This is useless!
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April 2020 by Rusty Sparks
I do not recommend this as your advisors for several reasons. Why invest your money with a bank that 1) Does not have any local branches to hold your money. Everything has to be done online and/or travel 90+ miles to NC to a branch. 2) When closing an account or withdrawing interest or surplus of funds it has now taken 11 full business days to transfer my Stocks/Bonds cash out/closure from my investment account to my Wells Fargo Checking Account and due to no local branch I have had to spend hours on the phone with reps only to be told it may take another 2-5 business days to hit my account. I was told from the investment folks that it was deposited 2 full days ago but yet the banking portion has no record yet of it still. An it only took 24 hours for my invester to issue a release of the funds..
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March 2020 by ETennDude
I do not recommend this as your advisors for several reasons. Why invest your money with a bank that 1) Does not have any local branches to hold your money. Everything has to be done online and/or travel 90+ miles to NC to a branch. 2) When closing an account or withdrawing interest or surplus of funds it has now taken 11 full business days to transfer my Stocks/Bonds cash out/closure from my investment account to my Wells Fargo Checking Account and due to no local branch I have had to spend hours on the phone with reps only to be told it may take another 2-5 business days to hit my account. I was told from the investment folks that it was deposited 2 full days ago but yet the banking portion has no record yet of it still. An it only took 24 hours for my invester to issue a release of the funds..Besides look at these ratings not one comment but mine with the rating... Very fishy and shady business practice if ya ask me
