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March 2024 by Kristie Glenn
They are slow and rude and no customer service had to wait for 15 min to 20 min on to medium fries and if I could I would not give them any star at
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March 2024 by Cat Queen
I arrived at the drive through at 11:45 they do not close until 1 am… I was never serviced along with 4 other cars in the drive through. At around 12:30 STILL no one was serviced we were all sitting there waiting patiently….until they came out and told us there were only 2 people working….and would not make our food nevertheless take our orders. Normally there are TWO people working nights.MY QUESTION IS WHERE IS THE MANAGER AT THIS LOCATION? It’s always an issue at this location either they’re slow or the food is cold or nasty customer service. I work to hard for my money to be unsatisfied and filled with excuses why people can’t do a single task….WORK smh
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March 2024 by Stephen Sollars
Sat in the drive thru for 15 minutes to make it to the speaker and be told his computers are glitching and it would be 10 minutes, I left, never coming back to this location, probably never going back to Wendy's in general tbh.
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March 2024 by Shunna Davis
Very fast going through the Drive through. Friendly as well. I got an apple pecan salad that was really old. My pecan packet is expired by a month. It's going to be hard to vote on minimum wage being increased, if this is the quality. I pretty much just paid $10 to feed the Rabbits.
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February 2024 by Matthew Paul Moore (Phoneman21)
I enjoy a frosty from time to time but things have changed a lot over the years priced have went up and amount you get for that high priced frozen treat have went down quite a bit, and those that man the front lines of this eating establishment have lowered their standards or good customer service and cleanliness, the restaurant was unkept, service was at best getting your order to you if you are not in a hurry and don't mind Bacon on your burger that was more like a rock than bacon then this is your place to dine, as for me I like a decently clean table and chairs to sit on and a smile when I give enough money for that very small frosty to have fed me for a couple of daysWheelchair accessibility: Those with disabilities will have no problem getting in and out the doors which is good because when you find out how much it's going to cost for the yummy Frosty you may hit the doors rather quickly
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February 2024 by Susan Orrick
This is the absolutely slowest fast food restaurant in Knoxville. They can only take two orders at a time in drive thru and never get the same order right. Food is never fresh and the building definitely needs some updating.
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February 2024 by Kathy Ellis
Drive thru was quick.Food was fresh and Hot."What I loved the most was Senior meal!!"Nobody wants to give Senior Discounts anymore.
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February 2024 by James Orth
Wendys is always good. Hot, fresh burgers. Many options. Chili is some if the best chili for a fast food restaurant. The salads are good as well. The pub burger was a unique experience. I recommend. And honestly, I usually just grab a few cheeseburger deluxes when on the run.
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February 2024 by Michelle Cowell
Luv the
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February 2024 by Thirty Round on me
Very bad customer
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January 2024 by The Stilson
Would eat here again.
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January 2024 by Thomas Gibson
*update Jan 6th 24' * IF UR N A HURRY KEEP DRIVING * Still same wendys , if its after 8/9pm and your in a hurry don't even stop. I got there before 10pm tonight and it was myself and 1 vehicle in front of me and she had 3 separate orders, so I knew it was gonna be awhile and i timed it, from the time I pulled in being 2nd in line it took 48 min to get a dbl stack and a baconator, granted the food was amazingly Hot and fresh, but it did take almost an hour to get it. I would visit more often but every time it takes no less than 30-60min after 9 at night to get any food. They take only 1 car order at a time and complete it before they will take another order, retarded but i guess more than 1 order at a time would confuse the employee that work after hours lol But i would visit again. I stop by once or twice a week, even tho it's usually after 11 the food is made fresh and worth the wait if their is a line. But I'll try to go at 7 or 8 and do mobile order for carry out and just re heat it later that night, better than waiting an hour to get food.
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January 2024 by Pete Creel
Food is overpriced and drive thru is slow. $27.00 FOR A JR SIZE Hamburger and a chicken sandwich is ridiculous doors were locked to resturant only option was very slow drive
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January 2024 by Kenneth Callaghan
Drive up window staff needs to get people skill training. Food was
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January 2024 by Вячеслав Бобрышев
2:18 pm, lobby closed
