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November 2023 by Mindy Gifford
What an amazing group of ladies! The boss lady in there has the BEST personality for the job! Very knowledgeable and rocks at her job! Would definitely go back especially because the atmosphere is FANTASTIC ?
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August 2023 by Baylee Hedges
I had THE BEST experience shopping for a suit. Ashley and B (I’m not sure her full name) were extremely helpful throughout the entire trying-on process. I will definitely be a returning customer!
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May 2023 by Eva Myrth
One of the nicer stores in West Town Mall
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March 2023 by Jennifer Ford
The girls that work there are amazing! They have a new manager in the last couple of weeks who is a pleasure, she has great taste and helped me pick out some perfect outfits for a business trip I have coming up.
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January 2023 by Erica Shelby
I only browsed. Not really what I was looking for, but it's nice shop.
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January 2023 by Justin Jones
The website gives errors and you can't checkout so you open up live chat and they do help and just say call us. They lost over $3000 from having a horrible website and even worse customer service.
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July 2022 by Evan Guthrie
White House Black Market at West Town Mall in Knoxville is a great place to go for quality clothing. The staff here is very friendly and accommodating.
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September 2021 by Jordan Hurst
Elle and Katie were working when I stopped in looking for a pair of heels. Elle was not only knowledgeable on fashion, but she was extremely helpful and genuine. I left spending under $30 on a pair of heels that will last me years. Katie was also as sweet as can be. I actually left my phone there, and as I am walking by that store again to leave the mall for the day, Katie comes out of the store YELLING my name to get my attention. Without her I’d have been late for all of my other plans that day & in abundant stress in search of my cellphone. I can’t thank these ladies enough. You never know what is going on with someone, and they showed me the kindness & help I needed. If only there were more Katie’s and Elle’s on this planet :) Thanks again.
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September 2021 by Wendy Chartier
Very nice staff
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April 2021 by Lisa New
Such helpful stylists.
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April 2021 by Wayne G. Snodgrass III
Very helpful staff
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September 2020 by Anna Dykes
Love this store! Always have!
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July 2020 by Joseph Fowler
Nice staff, lots of choices, good service, lots of sizing options, beautiful boutique area. Good waiting areas, well laid out store. Staff wearing masks and limiting customers in the store. If only the other mall stores were as diligent as WHBM
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September 2019 by Alicia Wilson
Expensive but beautiful
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April 2019 by Thomas Rutherford
Not bad. Wife loves you the place.