-
January 2024 by Gary S.
Really good staff. I highly recommend this credit union! They go above and beyond to help you.
-
December 2023 by Mike Coffey
I have worked with them for years now and know that they care about me and my family interest. Great team of people.
-
December 2023 by Irina
Such a wonderful credit union that offers everything you may possibly need and want.The best thing that I absolutely love and respect about Y-12 is that they have a foundation that feeds hungry kids in Knoxville, several different programs and counties they help. The fact that Y-12 focuses on our community rather than out of state or country is amazing because there is so much work to be done here in our community.
-
August 2023 by Tisa Mees
All of the staff know me by name. Not because I’m there all of the time, but they have made it their mission to be a home town bank. Love that!!
-
August 2023 by dave rioux
This credit union is amazing , the staff are very knowledgeable and friendly
-
August 2023 by MARK BOCHYNSKI
DJ at the Hardin Valley Y12 FCU Is amazing and knowledgeable. I have personal and business accounts here and (ALL) of the staff are extremely nice and friendly. They are professional and classy AND courteous. The staff make an emphasized effort to get to know you and that is critical in a world with many banking options. Moved from NYS a couple years ago.
-
March 2023 by Betty Roark
All the employees are very friendly and professional. Love this branch!
-
August 2022 by Amanda Schooley
Great place to bank, friendly staff,lots of member perks ! If u trust anyone w ur money it should be a credit union, preferably Y12.
-
March 2022 by Chris
Friendly and helpful staff. I enjoy supporting my local credit union!
-
January 2022 by Makahla Harris
Have been with this credit union for the past few years and have never had any problems or mix ups. Love the people here as well.
-
January 2022 by Doris “Mandy” Summitt
This credit union has been very helpful in offering options based on the needs at the time. The employee also offered that the options I chose on day can be changed when the need arises without any hassle. The employees make the credit union. So thankful I chose Y12 when I moved to Knoxville.
-
January 2022 by Jessica Hollabaugh
We love Y12! The Hardin Valley branch is our preferred branch. We do personal banking thru Y12 as well as auto loans. Need a loan? Tawnee is the lady to talk to! She is great at what she does!Our only complaints are the personal teller screens in the lobby. If i wanted to talk to a teller on a screen, I would use the drive thru. When i go in the lobby i want to deal with someone in-person. That is the only thing i wish that Y12 would change.
-
November 2021 by Colleen Thomas
We have always had good service at which ever branch we went to.
-
July 2021 by MarkNJessica Hollabaugh
We love Y12! The Hardin Valley branch is our preferred branch. We do personal banking thru Y12 as well as auto loans. Need a loan? Tawnee is the lady to talk to! She is great at what she does!Our only complaints are the personal teller screens in the lobby. If i wanted to talk to a teller on a screen, I would use the drive thru. When i go in the lobby i want to deal with someone in-person. That is the only thing i wish that Y12 would change.
-
July 2021 by Patrick Hackett
If you love impersonal and distance relationship with your credit union then they have you covered. You might want to just bank online. Saves you driving to their monitor!
