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February 2024 by P hankey
Where, oh where, have my packages gone? They’ve been at the Kodak location for 2 weeks now and keep saying they’re out for delivery. That warehouse is like a black hole. Things go in but they don’t come out again
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November 2023 by Page Ayers
Twice my pakage has been left next to my mailbox at the road. This second time I was standing on the front porch hollering at the Fedex driver to bring my package to the porch! He just ignored me and left it at the road! Terrible service!!
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November 2023 by Donovon Pruitt
FedEx sucks hard one, twice they haven't delivered,use ups if you can.
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August 2023 by leann ogan
Fedex sucks. Took them from 438 am to after 5pm to deliver a package that was supposed to be delivered by 2pm. Then when I asked them to hold at an office 30 min away from where the package was it's been almost 24hr and the package still isn't there. So now idk when I'll get it. Its a bed for my daughter so I really need it. Tried to call them and the phone hung up
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August 2023 by Zachary Munn
Awful location. Literally will delay any delivery without notice. I've had perishable items be delivered two or three days after estimated delivery date. If I could give them negative five stars I would.
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August 2023 by Deborah Smiddy
At here is no rating low enough for this delivery system. My packages never get to my house. They are dumped in the road, misdelivered, left in the rain no customer service.
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July 2023 by Kris Bell Komedy
Walked outside to find my boxed mattress thrown into the yard with box half destroyed. Carrier didn't even attempt to come to door. I never have things delivered via FedEx and this will probably be the last time I do.....
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July 2023 by Drusilla Spires
1 star because I can't give 0.2 days I have sat and waited for fedex to deliver my package. Both yesterday and today they state it was undeliverable and I was not at home to sign. When I call to complain on driver, they act like it's no big deal. My time is a big deal. I also have serveillance cameras to prove he never attempted to deliver.
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June 2023 by Krista Havens
Worst FedEx facility in existence. The drivers routinely decide to not deliver packages and will report our address as "incorrect" or that there was a "delivery error". We have lived in 3 different locations in Tennessee and sadly all 3 areas have been near Knoxville and this god awful facility. The service never improves and they routinely only deliver our packages after we complain to FedEx customer support. 0/10. This place needs new management and better workers.
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April 2023 by Mike Zeh
We are a elderly couple and are unable to walk over 12 hundred feet to the gate by the road where many cars are driving by therefor we have lost several items, dogs have torn some of them open, they got wet in the rain.I own GHI Computers and been in business here for 45 years. We receive items worth up to a thousand dollars. I spend over $ 10,000 on having a professional firm create this road and we receive all shipments from all the other carriers at the House and shop, including FedEx Knoxville, UPS, USPS, DHL, only Kodak does not feel like bringing my orders to the proper place. I will take this as far as I have to, to get the orders delivered the proper way..My neighbors are getting tired of bringing the packages to us. At last, this property and our house is protected with a 8 camera surveillance system .Well, he did it again, an expensive item was delivered in Cosby this time (over 1,000 Homes). I had to pay somebody again to find it and bring it to me..
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February 2023 by Dustin Kitts
Shipment has sat and caused it to be late after I paid for two days shipping. Items was for an event i needed asap.
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November 2022 by JR
I am a small business owner and sell firearms. FedEx has delivered firearms to anyone that is available to sign for the package. When I attempted to elevate the concerns of a driver dropping off a firearm with anyone that can sign for a package, I was laughed at by the FedEx supervisor and then experienced extreme delays with my deliveries. Apparently, the FedEx supervisor does not recognize the severity of leaving a package with just anyone and lacks professionalism. I have never experienced this with UPS or USPS.
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August 2022 by Katelyn Miller
Second package in a row from the FedEx location in Kodak that said “delivered” and the packages were no where on site. The first package was delivered two weeks after apparent delivery with no word on why. This is the second time I’ve had a package shipped from this location and the second package that now was “delivered” but was not, no one can tell me where the package is and no picture was left when it was apparently “delivered”. So far there at 2/2 for not delivered packages I’ve ordered.
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August 2022 by Timothy Threatt
I hv no idea what ur wanting I hv no idea of this place
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June 2022 by lillen bishop
The staff was very friendly and helpful. I was surprised at how little time it took to retrieve my package.
