Rocky Top Chrysler, Jeep, Dodge, and Ram dealership in East Tennessee near Knoxville is highly praised for its excellent customer service and smooth car-buying experience. Customers appreciate the friendly and knowledgeable staff, including sales consultants and management, who make the process easy and enjoyable. Many reviews highlight the dedication of staff members to customer satisfaction, with specific praise for salespeople who ensure buyers are completely satisfied with their new or used vehicles. The dealership offers a wide selection of vehicles, making it easy to find the perfect car to meet individual needs. Service is also a strong point; customers report quick and efficient repairs, often with staff communicating clearly and keeping them in the loop. The team is attentive and committed to helping, whether during the purchase or in urgent situations like vehicle breakdowns, even during vacations. Overall, Rocky Top Chrysler Jeep Dodge Ram is recognized for its friendly atmosphere, knowledgeable staff, and top-notch service, making it a trusted choice for vehicle sales and maintenance in the East Tennessee area.
Service was timely and staff completely respectful.
September 2026
Super service… got me in and out in under an hour.
September 2026
Unfortunately we had an electronic glitch and they could not even write up a ticket for it because it wasn't occurring when we got there. We had to wait until the error message came up and then drive to the dealership so they could write it up. Our other issue was a leaky tire which they took care of on the first visit.
