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December 2023 by Faye Roney
Jay was really helpful! Thank you
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December 2023 by Kurt Wilbur
Never been there but it might be better than cricket
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May 2023 by Aaa
It's good, but I had to wait about 30-40 minutes to get inside the actual place after it was supposed to open
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October 2022 by toyya brown
Every time I come here it is closed even though the big sign says open. It is 4:40 pm . What are your hours????,
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September 2022 by gerald fowler
Great young lady at the counter that speaks more than one languages and it great solving my problems with my phone, fast and efficiently.
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April 2021 by JustGrant
The absolute best phone store in the Nashville area. The employees are awesome. Ali is going to make sure you leave with what you came for. Thanks guys for all your help !
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August 2020 by J. Grant Matney
The absolute best phone store in the Nashville area. The employees are awesome. Ali is going to make sure you leave with what you came for. Thanks guys for all your help !
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July 2020 by Latoya Byas
I had a wonderful experience at this location today. Mr Thomas was hopeful and provided me with the best customer service I’ve ever had with any boost location. He went above and beyond to ensure my phone was working properly even after the store was closed! I will visit this store again and again!
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May 2020 by Yohely Rodriguez
This guy's sold me a router from infinity and ended not services at my home area!
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September 2019 by Melissa Ledesma
Genesis got me to switch ! Best customer service I've had in a while.
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September 2019 by Mary B
Horrible. Not knowledgeable or friendly. Genesis the representative knew nothing about customer service. I don't even know if she could Talk
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July 2019 by Mary Valcarcel
This has to be THE BEST Boost store in the Nashville area. The staff members went out of their way to help. Thank you so much!
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March 2019 by Greg Stanley
They don't have phone case I need for the phone case for the phone they sold me a month ago
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September 2017 by Montica Walters
Hate the place. The workers no nothing and want to know nothing. Don't know much about cell phone stores, but it's a mental nightmare.
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July 2017 by Tymura Brown
I went into a boost Mobile store located on Murfreesboro Rd in LaVergne TN 2 weeks ago to upgrade to the iPhone 6 plus which I was eligible for at the time. The "manager" Jessica went through the whole process of switching my service to the new phone and when it was time to pay I handed her an AMEX card which was one of the acceptable payment methods as advertised on their front door upon entering. Anyhow, she then told me that she can not accept AMEX and to go next door to get cash. Their cash machine did not work and at that time I just decided that I will just wait until I am home in my town to go to the boost Mobile store that I usually go to. I had no idea that at that time I would be ineligible for an upgrade any longer since the " manager" failed to tell me. I called her and she totally blew me off as if it were my fault that "she" activated my phone before rejecting my payment that is clearly advertised on the front door as an acceptable payment method. She actually said there is nothing that she can do. She never offered to do anything to fix the problem and I am still ineligible for an upgrade due to no fault of my own but a lack of customer service. Since Jessica does not care to fix her mistake, who will fix it for her?
