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October 2023 by DevilMayAsian
Initially, this was a 5 star experience. We sent our infant over here and her first teacher was incredible. Mrs. Miriam, I believe was her name. Not only did she take great care of our child, but it was very obvious that she took great care of all of the kids in her classroom. But when that teacher transferred to a different part of the facility, it spiraled downward with the quickness, and not just because my child had another teacher.Over the course of a month, my infant was not properly feed her formula, did not have her diaper changed regularly, and the declining quality of care was due to multiple violations of teacher to children ratio. They are required to inform parents of these types of violations and when they were written up for two ratio infractions in two weeks, we knew it wasnt going to improve within a time period we would be willing to wait. I get the industry is suffering from labor issues, as is practically all industries, but doing the bare minimum for child care is not enough for the kid and the parents. And missing out on my baby's meal during this critical stage of development is unacceptable. Thankfully, we were able to transistion to another day care very quickly.I'm grateful for how Mrs. Miriam took my kid in and gave her the quality of care and attention she did, but as a facility, as a whole, I cannot recommend this place. Having had three different directors in 2 months and multiple teacher to children ratio violations wasn't assuring, but not giving my baby her formula didn't do them any favors.
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October 2023 by Mandi Duncan
This is the most understanding & caring staff at La Vergne! They don't give up on their children and work with them to learn in every aspect. I couldn't imagine my grandson in better hands !
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September 2023 by Ronesha Bryant
Wouldn’t recommend this daycare at all. Staff not friendly, different teachers EVERY DAY , and they’re always working out of ratio. Teachers sit around on their phones don’t greet parents no communication at all. I give this daycare a 1/10.
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February 2023 by Jodie K.
I know that they're going to say that I'm just a disgruntled employee but this company is terrible... I've been in childcare for almost 6 years and I only made it a month working for them. I was hired as an assistant director, but as soon as I went to the location I was hired for (Lavergne) I knew I couldn't do it. The classes were all out of ratio to an extent that it was unsafe for the children. I told the regional director I wasn't okay with working there after seeing that, especially with that being my first job in management I knew it would be a huge liability on top of everything else. She went off on me and told me I was selfish and that refusing the position made me look bad, but she agreed to let me change to a teaching position so that I could work at a different location.I stayed at the old nashville highway location and even then they were out of ratio in the mornings and they gave me minimal help when I needed it in a class with 6 two year olds by myself.If you care about your children don't send them here, and if you care about your mental health don't work here.
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September 2022 by Kris H.
unprofessional a lot of lack of communication between the employees and parents one employee carried a gun and felt the need to threat when she was told her job she feels nothing is her job when she is the director the rest of the employees hate to be told what to do for example keeping up with your kids items employees are rude at every location and tell lies Alamo upper manager never responded to situation
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November 2021 by Ashley Swafford
We love it here. The directors, my daughter’s teachers, all are so attentive and caring. Communication is great as well.
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November 2021 by A Wells
Daughter been going to the Lavergne location since she was 6 weeks (she's 4 ) haven't had an issue with the facility.
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November 2021 by Brittany Reed
Great daycare. The hours are very convenient. The staff is very professional and friendly.
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November 2021 by Nick Aguirre
These guys to a great job. I have a 5 year old who just left due to beginning her school year. I also have a 19mo old who still goes here and I must say I absolutely love Ms.hala and Ms.Maria.They both do wonderful jobs and work really well together as it seems. Very welcoming understand people in this facility. Very well done
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November 2021 by Samantha South
My sons first day was yesterday I dropped him off probably around 6:45 am. My mom and step dad went to pick him up three hours later since they had both got off work early. When they arrived my mom handed a woman her ID and the woman didn’t even check to make sure she was in the pick up list and she didn’t even ask for my step dads ID. My mom asked how my sons day was and the lady told her he said he was shy. My son is 1 and a half he wouldn’t have said that. They then bring my mom the wrong child, this child was 3 or 4 so he was clearly in a different classroom. When my mom had mentioned she works in childcare she was rushed out of the door. They didn’t send any of his stuff home with him so I had to go pick it up after work yesterday. Then I called about a refund because I paid for two weeks not just this week. I was told I would get a call back and have yet to receive one. I’ve tried to get into contact with the owner but no luck. I understand that 3 kids started their first day yesterday, however, they were all different ages. There is no reason they should have brought the wrong child out. They didn’t even send a daily report home so I don’t know what he ate for breakfast or when he was changed. I have now placed him in a different daycare, but still would like a refund considering he was only there for 3 hours and this center cannot be trusted. When you’re running a daycare and taking care of someone else’s child throughout the day, you need to be paying more attention to the children and the people who come in to pick them up.
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November 2021 by Life With Yasmine
My son started attending since he was 5 months and we have never been apart from each other. So I was very hard on other daycare but they have made transition very easy as well as build my son social skills. Their Very great at answering new mom questions
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November 2021 by Kina Hendrix
My son has been going to Jaymes Christian Academy since he was 4 months old and now my son is 2 years old. We started off at the Nashville location and recently within the past 5 months we transferred to the La Vergne location due to my job being work at home now most of the time. The La Vergne location was closer to home. The directors and teachers are fantastic and very professional. They always give us daily reports on our son. Plus, they know us on first name basis. That means a lot. We like how the doors are protective at both locations and require a special passcode to get in them. I feel safe leaving my son with them on the daily basis while I go to work.
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November 2021 by Kayla Morales
This is an amazing facility. Ms Danielle, Ms Melissa, and Ms Shauntea were always so amazing with my sweet little man. Though My sons time was short (6 months due to us moving) they were the best 6 months. He learned so much and hit milestones sooner than expected. The focused on growth and communication. I felt as if the Communication here was spot on especially with Covid going on I would recommend the La Vergne location to any family and friends. Thank you so much for everything yall have done we will miss yall so much.
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November 2021 by Tracy Reynolds
My daughter has been going to JCA for 2 years. The staff communicates extremely well when there are any issues, good or bad! I love the communication and friendliness of the staff! My daughter loves everyone there, teachers and her classmates!
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September 2021 by Kayla M.
This is an amazing facility Ms Danielle, Ms Melissa,and Ms Shauntea were always so amazing with my sweet boy. Though my sons time here was short (6 months d/t us moving) they were the best 6 months ever he learned so much and I feel as if he hit milestones faster than his older brothers. They focused on growth and communication. The communication at this facility especially during covid were all of what I expected I would recommend the Lavergne location to family and friends I will greatly miss the amazing team here. Thanks for everything