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August 2023 by Don Maney
The guys in service are outstanding. Jack in service recently went out of his was to help us and get our truck repaired quickly and at a fair price. I will definitely go back here again.
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July 2023 by Jamie Jacques
I know if you need the shop they never answer the phone and their voice-mail is always full so you can't leave a message for them to get back with you
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April 2023 by old town (Boom)
This place will try to screw you big time was told 10k and my whole Def delivery system needed to be replaced complete by only needed a pump was told if I only replaced the pump it wouldn't make it 600mi back home well I limped it home changed the pump and it's still going over a month later tank was clean filter was not plugged and neither were the lines like they claimed wanted 2700 for a pump until I mentioned I could get it less than half that then it tuned into we got 650 on the pump so we can sell it for 900-1000 to you well I'll never stop here again I'd have it towed to a different shop even if I broke down on your street
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January 2023 by Tiger Lady
Thank you for having mechanic's that know their job and actually work on the truck like it is their own. Price was right, staff friendly.
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November 2022 by Steve Perkins
If your looking for a used truck make sure you talk with Jon. He will help you find what you need.
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October 2022 by vadim kozhokaru
Jash at mack he is the best parts guy but the copany is charching 3% ot top of invoice and i thing is rip off because this should be company problem not charging costomers for no reason try to avoid themother delers don't charge any % accept themAnd when you bring core back they don't reinburce 3% back for the amount so is rip off
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August 2022 by Kimberly Eades
Once again I made an appointment for them to fix my truck and it took 8 hours for them to write up the estimate. They had promised in and out 1 day. Worst service department.
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July 2022 by george dodd
I bought a truck from them about 6 months ago and already spent a bunch of money on it but that's not why I'm writing this I called them and asked if they would jump the truck off about 2 miles from their store and they would not help me and I have never called them before asking them to help with anything and that's what's wrong with our country people like this is just concerned about themselves and no body else
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July 2022 by Tumanov Mike
На телефоны и почту не отвечают длительное время, после записи в сервис очень пожалел что смог записаться! Сломали трак, дефект не устранили первоначальный, вместо обещанного 2 часа на ремонт я пробыл там 3.5! Везде опоздал и понес убытки. Мастера неквалифицированные и очень медленные при этом! Если сломаетесь, или нужен дозаказ деталей - выбирайте другую компанию.(Translated by Google)Phones and mail are not answered for a long time, after signing up for the service, I really regretted that I could sign up! The track was broken, the original defect was not eliminated, instead of the promised 2 hours for repairs, I stayed there for 3.5! Everywhere he was late and suffered losses. Masters are unskilled and very slow at the same time! If you break down, or need to order additional parts, choose another company.
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February 2022 by Dumpster Dudes
Dealership doesn't want it of state business to buy their trucks. I was told by the salesman in Dec 15th the truck i wanted would be built Jan 1. After another month I finally get that the truck is on its way. The salesman tells me it's mine and I priced to submit my financing app. 2 days later he informs me his manager Guy doesn't want to deal with anyone from out of state and parked the truck on a guys lot who may or may not want the truck. Then told me if no one local wants the truck they might sell it to me in few weeks. I am beyond disappointed with the time and energy I wasted with this dealership. If they did this to me while trying to spend money I can't imagine how bad they screw over their clients who are stuck after they purchase something.
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February 2022 by Robert Thibault
They do good on getting the parts you need, service is struggling, takes them awhile to figure out what's wrong and repair the truck.
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December 2021 by Stephen Gossett
Brand new new truck and had nothing but trouble mechanics don’t honor warranty and mechanic can’t even fix problem just made it worse
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November 2021 by Phil Coppersmith
Blew an air charger clamp on my brand new Anthem. It's a poorly designed crimp on clamp used for ease of assembly at the factory. I replaced it with the proper spring t-bolt clamp, which I carry with me. I came here to get the clamp reimbursed under warranty. I was told I needed to wait for their mechanic to look at my truck. Why?! I had already repaired the issue! I left to find another Mack dealer who can think outside of the box.
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November 2021 by Dan Riggs
My '22 Mack Anthem driver side window shattered while driving from ATL to Nashville. We located a window @ another dealership. A 2nd driver was able to pick it & bring it to McMahon. They installed it on a Friday night. Got to my delivery for Saturday morning & was able to sleep in a secure & warm truck. Thanks for your extra effort.
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November 2021 by Nemanja Ljepojevic
Guys at service desk were amazing and helpfull.They took me in same morning and solve the problem afternoon!!Great job!