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“The staff is nice and knowledgable about vehicles; they were able to service my vehicle quickly. They also let me be aware of any issues my vehicle has and the possible outcomes, which I appreciate. I recommend coming to this shop.”
“Love this place they are very friendly and does a great job on your vehicle in a speedy time And I have been going to dinner for almost 3 years now and it has always been the same.Friendly people same great customer service and sign great service.These are the only people I will go to for or change.Or even breaks or anything like that.They have not let me down yet”
“Taken my truck to them twice in the past few months. First for a broken shift cable (plus some other stuff.) second time for an A/C repair. They worked with me on parts, got all repairs done in a very timely fashion both times, and the second time they came in almost $600 BELOW what they initially quoted me and $2,000 less than what another shop quoted me for the same repair. Very satisfied. Wish I would've known about them sooner. They will treat you good.”
“This was my first visit but it will not be my last. The service guys were amazing. They took the time to not only explain service but also show me old versus new. I will definitely be returning.”
7:30AM - 5:30PM
1286 Murfreesboro Pike #2431, Nashville
Oil Change
“I did the usual, bouncing from place to place and dealing with half done work and misleading inspections, and then i found this place. It's been about 2 years of them working on 3 different cars for me and they've always shot me straight, never upsold me stuff I didn't need, and their platform is extremely user friendly. They've earned my business. I won't be going anywhere else.”
8AM - 6PM
520 Bell Rd, Antioch
Oil Change
“Came in for an oil change and break fluid exchange. We found there was more going on with the car. But the manager and the team were very detailed when explaining what was wrong, what needed to be done, what my options were, and left it up to me to decide what I wanted to do. They showed a break down of every quote and price and did a very good job in everything I asked of them. They were very attentive and helpful as if it was their own car and family. No tricks or scams just an honest & detailed explanation of what they recommend but no push to have things done then and there.”
“I have used this company twice now and they've been truly fantastic both times. They are extremely responsive, convenient and the service is above and beyond. Their technicians are excellent and took the time to make sure the service was done right and that I understood what they did. Their pricing was very reasonable and they were fully transparent about what I needed and what it would cost. I honestly cannot recommend them enough.”
“The workers were so respectful and polite! They explained everything they were checking and doing for me. I had my son in the car and the experience was so fast which I appreciate! I usually dread going to do the is errand, but look forward to it next time. This was the best experience possible!”
“I switched over from Valvoline a year or so ago. The service has been too notch, love the service I get from these guys.
Only complaint: I wish they’d close the doors when it’s windy.”
“The techs were very kind and knowledgeable while explaining everything. They were not overly suggestive or pushy on trying to up-sale any products. I will definitely be back for future work.”
7AM - 9PM
2424 Ramblewood Dr, Murfreesboro
Oil Change
“Fantastic experience! Super knowledgeable. Brian flat out knows what he's talkin about. I have been dealing with OTB auto for years. Very seasoned and established company right here local in Middle TN. I recommend Brian to all! Top notch!”
“While traveling cross-country caught a nail outside Nashville. Fast and friendly service. Offered plug or patch but had a right sized good used tire with balancing for a good price and had us back on the road in no time.Service: Tires”
8AM - 7PM
2577 Murfreesboro Pike, Nashville
Oil Change
“Techs were very thorough and took care to remove the oil on top to avoid wear on the drain plug below. No one has done that before. Went to jiffy lube before this and they didn’t even put the correct mileage in. I’ll definitely go back”
“I love Valvoline since I don't need to get out of my car so I can stay comfortable. However, I always seem to have issues with things being in stock since I have a Volvo. I tried calling ahead this time when the closest location didn't have the right filter. I asked if they had everything in stock for an oil change on my car, and they said they did and even double checked since it said there was only one filter available. I get there and they tell me they're OUT OF OIL for my car. Tell me why that wasn't part of EVERYTHING necessary? Come to find out every number for every location routes through a generalized customer care service, and even tho they said they could connect me directly to a specific location, I can't help but wonder why they either didn't do that in the first place or at least ask if they had the oil. I guess this is a warning to be very specific about what you're asking if you don't wanna drive to every location in 5 o'clock traffic!”
“I just googled this place while I was at a gas station and read the good reviews. I needed two new front tires, wheel alignment and balancing. Done in two hours with no problems at all. Thank you, Jason and staff!”
“The ladies and gentleman working that day were very focused on their jobs. They were working very well as a team. While still communicating with me, clearly and politely.”
“I when to get new tires put on they only had two of the ones that I had picked. The trucks going to be a few days before the other two come in but I'm not mad. They broke the TPMS stem, but they replaced the whole entire thing for free.”
“I came in about a month ago and I had to get my tires changed. It was last minute and Chris and his Nephew Chris did not hesitate. They were cool and got me in and out in 30 minutes. If I every have any other issues I’m gonna take it to them for sure in the future.”
“You have to have an appt but usually they say hey if you wait we can take care of you and they can squeeze you in get the oil change as fast as they can for you.”
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“I have always had a great experience here. Everyone always seems really friendly and easygoing. Never too pushy or condescending either which is really comforting.
I see a surprising amount of negative reviews for this location, but upon a closer look, it seems like a fair amount of customers that have unrealistic expectations of an express service or customer service interactions, not to mention some of these reviews just being straight-up racist. Idk what they're on about because this place has always been SO NICE to me, and I hate to see that they may not be treated well by customers.
Thanks for what you guys do and keep up the excellent work.”