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November 2023 by daniel diaz
The lady was on drugs and there was no true customer service
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July 2023 by Nikki DeMesa
Don’t buy batteries here. Poor quality. Poor customer service. They don’t stay open for the posted store hours. Manager Josh is horrible.
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December 2022 by Ken Walden
Staff are fantastic. Corporate can't seem to get a tire balancer to this location for nearly a month now. Too bad I bought tires here and can't get them serviced here. Just made me go to another place and I will never return to Walmart for tires. Oh well.
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December 2022 by KenTN
Staff are fantastic. Corporate can't seem to get a tire balancer to this location for nearly a month now. Too bad I bought tires here and can't get them serviced here. Just made me go to another place and I will never return to Walmart for tires. Oh well.
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November 2022 by lee levinson
The website let me order tires and schedule an appointment for installation....but the LaVergne Walmart didn't have working equipment to install them and didn't know when the equipment would be working again. Would give ZERO stars if it was an option.
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November 2022 by Victor S
Never answer the phone and if they do they put you on hold and don't come back.
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September 2022 by Lisette
Sign says that the auto center closes at 7pm. Got there at 6:15 and there was no one there. I asked an associate in a different dept. if there was anyone available in the auto center and he said they close at 5 now. Wish they posted the new hours but it is what it is.
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September 2022 by Ali
Good overall experience. Not too bad store conditions.
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July 2022 by T. E.
People had warned me about using Walmart for my auto services and to check that they are certified for your car as services can void your dealer warranty. I hadn't had any issues until I went to this location. They failed to put the bolts back that held my skid plate. I left the store parking lot and as soon as I turned on to the main highway the plate dropped and scraped along the street for about a mile (while I drove at 10mph), turning around and getting back to the store. Of course, they didn't have my original bolts and didn't have any to replace them. So the employee used zip ties to hold it in place and told me to go to the nearest Auto Zone and get replacement bolts and have an Auto Zone employee install it. Long story short, I called corporate to report the incident, got the bolts added (didn't remove zip ties - expected for Walmart to get back to me), followed up once or twice, forgot about it, went about six months until the skid plate dropped down again and popped the zip ties then broke pieces off the plate, prompting me to follow up with corporate again. This time the issue was escalated to the store manager who instructed me to call in to complete an insurance claim. Jumped through those hoops with another non-responsive claims representative for two months. I stayed on top of things this time. Only to find out today, that I was "mailed a denial letter" a month ago that I never received. Makes no sense because all communication and documentation was previously sent via email. Go to a credible car mechanic. The coins that you save at Walmart isn't worth the headache and cost when you have to replace something due to their negligence and error. I will save my coins and pay for a reputable place.Service: Oil change
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July 2022 by stephen abbott
If you make an appointment online they seem to get things done relatively quickly. Though I've heard walk ins can take forever. Plan ahead and you wont be there all day just long enough to get your groceries while they work.
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May 2022 by Chris Duggin
Website clearly says pickup today ,if you ordered two weeks ago .
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April 2022 by Lis !
Sign says that the auto center closes at 7pm. Got there at 6:15 and there was no one there. I asked an associate in a different dept. if there was anyone available in the auto center and he said they close at 5 now. Wish they posted the new hours but it is what it is.
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March 2022 by Daniel Westfall
Ordered tires online. The app says they arrived, after checking in the store in person for a week they only have 3 of the 4. Depending on the person at the counter either they don't have them (they are sitting in the corner with my name on them), FEDEX hasn't delivered the 4th one yet, or they don't know and I should call. They never answer the phone. I went yesterday and the lights were off in the Auto center. Cancelled my order, and now I can't even get tires sent to any of the other Walmart locations via their website.Service: Tires
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March 2022 by sammy cromer
Did a great job and answered all my questions! I do recommend going early to avoid wait times but the staff is helpfulService: Oil change
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March 2022 by Wade Dever
Quick service. Good prices on tires and oil changes.