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October 2023 by Lori Hill
Mr McCall went out of his way and was very helpful!
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April 2023 by Angie Kinsey
Excellent service.Excellent selection.Reasonable prices.
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March 2023 by Md Manis
Very clean and good stock of little bit of everything. Pricing was good. Everybody dealt with was very helpful.
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February 2023 by Ricky G.
went to D.T.McCall & sons, Lafayette; didn't seem like anyone wanted to help us; went to front desk, lady behind the desk, everyone is busy. Not," sorry', everyone is busy, just everyone is busy, someone will be there in a minute, no one showed, it didn't seem like it was very many people there. The ones that did ask if we needed help, wasn't very enthusiastic, seemed like they had rather we hadn't been there. We drove 1 1/2 hrs because that's the only DT Mccall my mother-in-law wanted to go to because of previous good customer service. she was disappointed. Didn't have catalogs or any other options; if its not on the floor, we probably can't get it. wasted trip
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November 2022 by Ben Mclerran
Great selection. No hassle shopping experience, with friendly sales staff, and they were extremely helpful when I was ready for help! I'm definitely going back soon.
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October 2022 by Chris Carter
We bought 4 Lazy Boy recliners in June of 2021. One has been worked on twice and the another has “leather” peeling off of it. It probably started around April or May, but with Covid and quarantines it was past a year before I could contact them. The store and employees have always been great, but the Lazy Boy products aren’t what they used to be. When you buy furniture you expect it to last longer than a year, but these 2 recliners have been a headache, no real trouble with the other 2, just loud mechanisms on all 4. Probably 4 customers that won’t be back because of a brand that isn’t what it once was.**Tried to add pictures, but no luck. Check your “leather” before spending your money.
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October 2022 by Tammy Cook
I always have great service at DT McCall. I buy a lot of furniture there. I know if I ever had a problem they would step up and fix the problem. Delivery is always great. My son went to a popular furniture store and they brought him a sectional and gave him a corner pillow instead of the correct pillow, never could get the right pillow. But DT McCall would never pull a stunt like that. Good home town store with great prices.
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August 2022 by Ricky Glasgow
Notice there is no star? Well they don't deserve no star. Are y'all still selling the Dutch craft mattress? Then you know your stealing from people. You admitted to me by trading 4 times with pictures also that Dutch craft mattress is no good. Well I got cheated out of 1800.00 .I tell everyone yal ate no good. I still have these two mattresses and you people cheated me out of my disability money. D.T McCall is no good. Don't go there. And like the other review I seen YES they are rude
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May 2022 by Beverly Madewell
They prices are fare but the staff is not friendly at all but I have got a few things from them just wished the staff was more friendly got a couch from them yesterday the staff don't smile or don't even act like they really care if you want to buy from them or not maybe after this comment they will start being more friendly ?
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February 2022 by Jackie Saunders
My husband and I have bought our washer and dryer, couch, and refrigerator at D.T. McCall's. We have been very pleased with our purchases. The staff are very nice and helpful.
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November 2021 by Nick Kirby
My go to furniture store. Great prices and products always
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November 2021 by Ashley Garmon Kirk
If I could rate no stars and it still show publicly I would, the one star is being generous. My 80 year old Grandparents bought a “real leather” recliner from your store and within 6months it was turning colors and peeling. When they called, your company offered no return or purchase of another recliner you simply told them you’d slap a new piece on it. Upon arrival of one of your employees to “inspect” the chair they told them of your deceit which was it isn’t pure real leather. It is the hot dog of leather, a bunch of ground up leather or some other new age modification that is inflating the prices yet lowering the quality. So after the poor customer service your company provided they then have had to wait nearly a month after someone was supposed to be there to attach the “new” piece but guess what? They never showed up or called. Shame on you DT McCalls. This is bad enough from corporate America, it’s almost expected, however you are a shop small business that charge higher prices which is understandable but that on top of the poor customer service is undeniably unacceptable. Is this how you treat all of your customers or is it because they are elderly and can be taken advantage of? I truly hope that someone within your company sees this and makes the situation right.
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October 2021 by Betty Keen
They were very helpful and friendly.
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May 2021 by David Finn
Everything in one place ,good prices
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February 2021 by Tim Johns
Appliances are junk. Do not buy them here. Your warranty is basically a piece of paper
