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November 2023 by Kirsten Alexa
Broke down on I-75 going home in the late afternoon Sunday. No one answered the phone after calling multiple times that day. We were forced to stay the next day and once again no one answered the phone the whole first half of the day. It is not a 24/7 hour service, in fact I don’t think they are operational any longer. This business gave us false hope that we could be rescued. They simply don’t seem to exist anymore.
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November 2023 by Kirsten A.
Broke down on I-75 going home in the late afternoon Sunday. No one answered the phone after calling multiple times that day. We were forced to stay the next day and once again no one answered the phone the whole first half of the day (finally had someone else get us calling around multiple places). It is not a 24/7 hour service, in fact I don't think they are operational any longer. This business gave us false hope that we could be rescued. They simply don't seem to exist anymore. And don't bother trying to drive to the company for help, it's just some man's home.
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March 2022 by Didiel Ruiz
Good guys got me off the road and was very professional thanks guys for the help
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September 2020 by daniel baker
Had a blow out the guy called and said he was on the opposite side of the interstate said he would call back and never did and ignored my phone calls had to call another service was stuck out there for 6hours... very unprofessional
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January 2020 by Lauren Jones
Called multiple times and no one answered
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March 2019 by Melissa Fannin
They are a fantastic service. They r fast efficient and honest and also tried to be very helpful in that type of situation. I would highly recommend this tow service to anyone!!
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January 2019 by Amber Farmer
I appreciate Ricky. He was quick to get to me and very affordable!
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September 2018 by Steve L.
Broke down on a Saturday night and he came right away and put our spare on for us!! SUPER nice and great service. Thanks again for getting us back on the road!!
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July 2018 by Heidi R.
We were in a accident t upon arriving to Tennessee from Michigan in lafollette. We have never been to Tennessee and did not know the area. The police gave us a few options for towing companies and we chose 1st response. Rick was the kindest man ever and made a bad thing pleasant. He went out of his way to help us. He is truly a blessing.
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May 2018 by Alishia Carroll
We had our vehicle broke down at home under our covered carport which is a tight fit. The gentleman was very friendly and aware of the surroundings. He took his time with getting the job done but still very quick and efficient. The professionalism shown helped lighten the stress of car troubles. Thank you for providing exceptional service.
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May 2018 by Gianni Risper
Seriously one of the best tow guys Ive ever had an experiance with. Super nice and reliable, I would recommend them to anyone who gets stuck out here. Im from Michigan and got stuck on the Interstate driving down. He picked me up, took me to a motel and set me up with a mechanic to get me back on the road. If I could give 6 stars I would.
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May 2018 by Chip Mcvay
He showed up twice on Saturday to let us get our property from wrecked vehicle. Super people and even called me to remind me to come back and get my tag. 1st response will always have our business!
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May 2018 by Angela Hidden
Our car tire blew out on I-75 about 6 miles from the Mountains in Tennessee we could not find any one to help. The owners came out promptly and helped us change the tire thereby allowing us to go to the nearest Walmart which they followed us to replace the spare. We highly recommend them. This took place on a Sunday not too easy to find someone but they were there to help us
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December 2017 by Dustin Killion
Great guy to deal with, he has been a personal friend of mine for quite a few years. Would recommend his business to anyone and everyone. I know he loves helping people and gets up any time of the day or middle of the night and runs straight out to help complete strangers. I have been around him a few times where he has just sit down to eat dinner and get called out and just take right off and eat whenever he got back. He's a very genuine fella that loves what he does. I hope his business grows into the biggest business in the county, he sure works hard enough for it to be the biggest and best one day.
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December 2017 by Kevin Dixon
I’ve known the owner of First Response Towing for a long time. I’ve even worked with him and I can assure anyone that has a question about his business ethics that he is perfectly legal in his business endeavors. He will treat your property like his own.
