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November 2023 by Craig S
Got us out of there fairly quick. First time I have ever bought a car that did not come with a full tank of gas.
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November 2023 by Dan J
I drove up from Knoxville and I'm glad I did. I met with Ethan Bolling on looking for a car. He kept looking for a car that I was wanting and within a week, I ended up buying one.This was definitely the best car buying experience I have had and ended up with what I was looking for. Ethan went above and beyond the sale and was certainly willing to assist in what I was looking for. The car was detailed out nicely and was fully serviced for the sale.In addition to Ethan, the other folks I dealt with were extremely friendly. I would highly recommend going there if you are in the market for a new vehicle.
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November 2023 by Anthony M.
would never deal with this place. they sold the vehicle I was being financed on while I was being financed. I walked out of the bank to send the money and they sold the truck from under me. Do not trust these snakes. 0 professionalism, 0 integrity.
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November 2023 by olivia l
I just bought my first ever car from them. Anthony Oaks was phenomenal! He helped me find my dream car and was so patient with me the entire time. The whole staff and overall experience was amazing.
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October 2023 by Miranda Lilley
Kathy and Wesley were very attentive and are still working to help with some minor details from the online purchase of my Lincoln. I’m waiting to see if the dealership will cover the purchase of a second key fob, and that’s basically it. Overall, it has been a very good experience, and I’m enjoying the vehicle! The customer service has been very good so far.
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October 2023 by Meagan Shelton
Recently purchased our Kia Stinger here. Our salesman, Roger Adkins was helpful in aiding us through the entire process. The car was fully serviced, detailed, and the tank filled before we left the lot. We would recommend buying a car from Short-Redmond Ford. Ask for Roger!
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October 2023 by Avery Hatmaker
Best experience we’ve ever had buying a car. Thank you to Aden Cole for giving us the best customer service and and a great deal on our new Bronco. Great environment and super people.
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September 2023 by Summer Bearden
Loved buying a car here, literally drove 3.5 hours from Ohio. They held the car for me and had it detailed and everything. There was a part the car might have needed and they offered to pay for it and get it delivered to me or install for free. Ryan & Charlie were both so great !!!
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September 2023 by Tim Bauer
Anthony was very quick to respond to my request about the vehicle that we purchased from Short-Redmond Ford. Not only was he quick to respond, but he was willing to do a virtual video of the entire vehicle, then a virtual test drive for us. We were driving over 5 hours to see the vehicle and he was as transparent as he could be with the miles we had to drive.The sales experience we very pleasant as well. I realize that it takes time to get all the final paperwork completed and if I had one complaint it would be how long it takes to get all of that done, but that is NOT an issue with the dealership or sales person at all.If I ever see a vehicle at this location and am interested in looking at it further, we would definitely deal with them again
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September 2023 by Kathy Roberts
Thank you Short Redmond Ford for a fantastic buying experience today ! Kim Leach was so great to work with, knowledgeable, efficient, so very kind. As the process goes along, we met the rest of the staff, each with their own expertise and continued knowledge and kindness. Their efficiency made our purchase quick and simple. The little extras and the respect have made us customers for life !! It’s great working with our hometown dealership. We will definitely love our new King Ranch !!Thanks so much , love y’all !!
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September 2023 by Shaunna W
Amazing friendly understanding over all the perfect place to go for a safe dependable car
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September 2023 by Hunter Croft
BEST PLACE TO BUY A CAR!!I purchased a "beater" as well as a 2020 Wrangler Sahara from KALEB LAY & ETHAN BOLLING. They are both excellent sales professionals that I'd recommend to anyone. The transaction was seamless for both cars, and I will be sending anyone I know to Short-Redmond Ford for their next car-purchase!
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September 2023 by Kathryn Thacker
Kim was super nice and very professional. She went above and beyond. Good communication. We had our dog with us at one point and she was so nice and loving towards him. Short Redmond as a whole was also was very easy going. Everyone opened doors and asked if we needed water or anything. We left with the vehicle we inquired about and happy with our purchase so far.
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July 2023 by Amanda Z
One of the best experience buying a vehicle we’ve ever had!! From the moment we arrived salesman Nick was exceptional. He was very formal when we met him at the vehicle, with a kind personality and very knowledgeable about the vehicle we were looking at. Working a great deal for us from our trade in to the purchase!! David the finance manager is amazing!! He knows his numbers and how to work great deal! I was able to get the vehicle I’ve dreamed of !! Truly appreciate this great team!!
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July 2023 by Country Time21
I purchased a car while being out of state I requested info for the car I was looking at and Rodger got back to me the very next morning ready to answer all my questions he made sure I was able to see all that I needed to see before I made the 8 hour drive there. He didn’t hide any flaws or anything of the sort he was very honest about what the car was and wasn’t he made sure that I wasn’t really questioning if the 8 hour drive was worth it. He even helped answer questions and deal with bank shenanigans on his day off I repeat that again on his day off. All the staff was super helpful and very friendly everyone seemed informed on the car I was buying and was ready to help if needed. Also thank you to TJ for helping out with some of the final things while Rodger was helping another customer when I arrived. Overall super great experience much love to team ❤️
