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April 2024 by gilbert wright
Nice clean environment. Friendly atmosphere. I'm upset that the sauna has been closed twice in the last couple months. Said for improvement. Still waiting.
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April 2024 by Mark
Kind staff members but the men’s bathroom is absolutely disgusting and smells like mildew. The kind gentleman who wears knee pads would always do a spectacular job with cleaning but I have not seen him in so long. I figured that’s why the bathroom’s hygiene has changed.
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April 2024 by Lowe Nick
Rude staff members who feel entitled because of a job !! Younger black guy with gap was extremely rude because he decides to execute rules differently than his coworkers leading to dysfunction ! Younger heavy set Hispanic chick is constantly rude when you walk in but peachy to certain other guests ! I’ve been coming here longer than they’ve been working here and they just bring the morale of the gym down .
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March 2024 by NaakRBLX
what the hell is the point of the basketball court if it ain't open on weekends, they don’t consider the fact they have students who have work on weekdays. this is stupidly ridiculous.
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February 2024 by Tedrin Elion
Mane. It’s just a basic 2 level gym with a basketball court (that’s consistently closed for months at a time), a pool (only built for linear laps), machines (although about 30% of the most used machines are broken most of the time), and a turf (which is consistently missing turf items because they use them in the personal training area and are too cheap to buy another set of the same items). Review wouldn’t be so critical if machines weren’t consistently broken for weeks to months at a time and they didn’t stay closed for longer than ideal post winter storms. It would help to be a 24 hour facility as well. I’m sure there’s a liability justification for this but can’t be too concerning if Crunch and ATC can manage it. The only perc to not changes gyms is location and reduced crowds compared to the other gym options. Also, after the winter storm in I think 2021, they reopened after half year renovations and it took another 6 months before they had barbell collars.. I ordered from Amazon and got collars in 2 days. When they finally did get collars, they only had 1 or 2 sets and you had to CHECK THEM OUT AT THE FRONT DESK. There are at least 9 machines that need collars in this facility. That is a liability in itself. Last thing, I used to come at 5am. That was short lived as staff was consistently late.. we’re talking 15-20 min. 5am gym goers go early to save time and are likely on a tight schedule. No one has time to wait on a commercial facility to open at the listed hours. The potential is much greater than the execution.
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February 2024 by Nadia Gopaul
ESPORTA fitness is always having problems. Some staff members do not show up for work on time so if you’re there you have to wait for someone to open the doors. Lakeland gym have these young managers who do not care about treating the clients with respect. We had a snow storm 1/14/24-1/20-24 I can understand the gym was closed for the week. Not the following days after the storm, Friday, Saturday, Sunday, Monday and Tuesday also. When I called, spoke with Ticco P, very rude and just a young idiot.I canceled my membership. They are better clubs in Memphis surrounding areas and staff who shows up with a pleasant attitude to welcome you.
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February 2024 by Terrica
I love this location. I particularly love that the sauna is located within the locker room; liked the privacy.
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January 2024 by nathan day
I have been very disappointed in how this company has been handling its closures due to the snow storm last week. There has been very poor communication and the only update we have gotten has been through the app. They have now been closed an entire week while other gyms in the area have remained open. The roads have been very clear for at least three days now and yet they still remain closed. As someone who relies on exercise to maintain their mental health, this has been extremely frustrating.
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January 2024 by Kaleb Amar
Poor customer service, lack of commitment to business, closed all week when all other businesses are opened.
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December 2023 by Amanda Lynn
I've made four trips to this gym so far and have nothing but good things to say! Clean locker rooms, mildly busy during the afternoons, the pool, ladies' sauna room and showers have all been really convenient and the location is half a mile from my house.The training program is a bit steep in cost for me to consider anytime soon, but I've loved working out on my own so far.
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December 2023 by Joe Murchison
Love this place. Everyone is so helpful and it’s always kept clean. And I always appreciate a good sauna at a gym.
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November 2023 by James Hedrick
We took a tour of the facilities. It seems to be a very good fitness center, with updated newer equipment and a clean environment. I was impressed with everything there, including the sheer size of the place and the expertise of the employees.
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October 2023 by Tareq Elk
Machines always broken, not enough equipment. Also the manager Noah guy needs to be fire and stop harassing people. Sometimes it’s just common sense to allow people to use the private room with the machine since the others are broken. I’d never go back to that gym again!
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September 2023 by Haleigh Chandler
Gym itself is pretty nice although a few treadmills need servicing and haven’t worked for several months. Lots of equipment to choose from. Male staff needs to find a better time to “clean” the ladies locker room vs peak time when it’s full or even close it for 10 minutes or so while he does his thing it’s quite strange that he’s always needing in there they do have a (man working) sign posted but come on. All of the ladies are constantly discussing this issue, it makes everyone uncomfortable. Have him clean when the gym closes like other places that don’t allow men in women’s restrooms and locker rooms. He could also be wiping down equipment some machines are not the cleanest. The overall atmosphere is nice. Mostly quiet people who keep to themselves and just work out. They do need to turn the air conditioning on in workout areas.
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September 2023 by SYLVIA Davis
If I could give a 0 I would. I told my sister who is a trying to get back in good health to join my gym. She went for a session that she had a snap shot of in her phone only to find out that her trainer wasn't there. That wasn't the issue. She drives 45 mins to the gym. Whomever NOAH is, needs to quit if he doesn't like his job. The way he spoke to my sister today to tell her that she didn't have an appt is crazy. He needs TRAINING on his manners. There's always a way to communicate with customers.