Food City is a locally owned, community-focused retailer committed to providing value. The store is noted for being clean and organized with good sales. Many departments receive consistent praise. The food in the deli is always delicious, offering healthy portions at a good price, with convenient to-go trays. The pharmacy staff are very caring and helpful, efficiently managing prescriptions. Employees across the store, including in produce, meat, and frozen foods, are frequently observed working diligently to stock shelves and assist customers, even on the busiest days. The business is also recognized for hiring those with varying abilities, providing meaningful work.
However, customer service at the checkout can be inconsistent, with some cashiers noted as being a bit rude. While the store offers conveniences like curbside pickup and home delivery for those in a hurry, the staff on the floor are generally described as going above and beyond to accommodate shoppers. The overall promise remains quality delivered at unbeatable prices, holding the business to a higher standard to ensure customers get the most for their money.
I have always had a great experience at Lakesite Food City. Friendly and go the extra mile to help me. Thank you
August 2026
Shout out to Bonnie, we were going to pay like $34. I was really upset about it, and she refunded 14 of it. We really appreciate that. Thank you so much, Bonnie. You don’t know how much we appreciate your hard work.
December 2025
Excellent Food City location. The store is clean. The staff is very friendly. And the selection is great. They have excellent weekly deals here as well.
