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February 2024 by Vicki Chandler
They are always so helpful!
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December 2023 by Greg
Bought a battery about a year ago from O'Reilly. Started having a problem with the battery being dead after sitting for 24 hours +. Jump start the car, get it tested at O'Reilly, low and behold it test good. So we confirmed my alternator is doing its job. So we take the car to a mechanic, he finds nothing wrong. We take it to Nissan as recommended to do for a very thorough system check and install any possibly needed updates. Completed by Nissan and all is well until this weekend. The car sits while we use my truck for the Christmas weekend. Monday morning of 12/26/23, the battery is dead again. O'Reilly seems to be more qualified than 2 ASE Certified mechanics and Nissan to diagnose the battery does have a bad cell that drains the battery once it sits not being charged daily. So O'Reilly prefers my wife get stuck somewhere once the battery completely dies on her rather than hear the diagnoses of the manufacturer of the car who has completed a very thorough 3 hour inspection and diagnoses of the car. The Manager at O'Reilly Lawrenceburg TN stated "It doesn't matter to O'Reilly Auto Parts until the battery completely dies". So instead of warranty of an obvious bad part proven through a diagnoses by Nissan themselves. O'Reilly prefers to strand customers rather than accept a professional diagnoses. Sad case to be so unprofessional as a company to be so cheesy cheap to prefer stranding your customers rather than listen to the customers and professionals who have verified the problem.
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December 2023 by Chad Barker
Always a good experience Always have everything I need
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September 2023 by Kenneth Durham
Had the part I needed in stock
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July 2023 by Duane Buggert
Stopped in to get a part It wasn't stock and I was on my way.
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July 2023 by Justin Gillum
Always a helpful crew
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November 2022 by rob dodd
If they don't have it, they can usually get it the same day! Great place, great people.
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November 2022 by RENEE Gooch
Had exactly what I needed fast and friendly
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September 2022 by adam west
Good business and great customer service.
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September 2022 by Pierre Davin
Rack & pinion came in on next day after ordering. Staff was helpful & friendly. This my go to store for parts & accessories.
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June 2022 by Delana Staggs Locke
Outstanding customer service, answered all my questions and ordered the parts I needed. Thanks
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April 2022 by Daniel Luffman
I'm an O'Reilly s kinda person, staff are great 9 of 10 times they have what I need and not emptying my pocket
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April 2022 by Christina Littrell
The only place my husband will go to purchase anything for his vehicles. Great prices and almost always in stock on everything.
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April 2022 by Melissa Miller
Cheap prices and never had a problem with products I’ve gotten
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February 2022 by germanservicepaws
Good and friendly service but some of there things are a little pricey
