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December 2023 by Jessie B.
Small store but wonderful staff and decent prices. You can get keys made here too!
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September 2023 by Tim Carr
I have never written a bad review for a business before. I realize that things can go wrong with repairs......although with the way the employees and The Owner treated me, I need to let people know about my situation. I brought my Cub Cadet zero turn mower in for a warranty repair and was told that it would be a week maybe a little more. I asked them to change oil, filters and blades while it was there. I waited aweek and a half and stopped by to check on progress and was told that they were waiting for a part from Cub Cadet, no problem, I understand.Waited several more days and called to see how things were going and all that I got was "were waiting for a part" I asked if he could check on the status and he said no.Today nearly 3 weeks later, I stop by to see how things were going and was met by the owner who told me the mower was done yesterday but they haven't totaled it up yet.....it's a warranty repair, no charge. I then asked if the fluids have been changed since they had it for 3 weeks and he said no. I asked when that would happen and he could not give me a day. He actually told me to take my mower elsewhere.Needless to say, I would never do business with this guy again, total A__hole !!!!!
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March 2023 by Steven Buchanan
Absolutely overpriced on items bought four 1in eye-screws 15.00 went to Walmart got same exact screws for 50 cent a piece. How do we shop local when local is price gouging. They need to consider lowering prices.
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February 2023 by Koolaiddavid Jacobs
They had the lawn mower blade I needed and not to expensive.
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September 2022 by Jeff Thompson
Very friendly staff. Very knowledgeable
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July 2022 by Gage Clayton
Amazing customer service, quality American made products and at a good price.
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July 2022 by Aaron Abel
Great place, great staff always looking to help you out.
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April 2022 by Susan Doran
Having moved several times, we have always received good advice from a local hardware store. So moving into Lawrenceburg, True Value was our go-to source. Mike Watson was very friendly, had the items we needed and gave helpful advice ( nice employees as well). Glad we moved here!
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November 2021 by Ducks For Days
We bought a new mower here and a green egg grill and love them both
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October 2021 by Tyler Webb
Great customer service
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July 2021 by diann pollock
Great local shop. Always helpful.
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March 2021 by Bill Nichols
Great staff and outstanding service every time I walk in. You just cant get that in the big box stores.
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March 2021 by Matt Litteken
Nice people, welcoming, and down to earth
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March 2021 by Bertram Pennibaker
Very knowledgeable, if they don't have it they will help you find it !
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February 2021 by Blanche's Lesbian Lover
To follow-up on the negative reviews I left Lowes and Home Deport last night (Feb. 11), I visited True Value of Lawrenceburg (the town I reside in) this morning to find a space heater, and they had a relative nice selection. Again, Lowes and Home Depot had none---despite telling me otherwise over the phone---plus True Value's customer service was astronomically better! It is a shame that two big national home improvement stores have such tacky customer service and limited "seasonal" options.
