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November 2023 by Kathi K.
i live beside a mountain and can't get any internet so i have to use smart view on my old phone. the old phone wouldn't stay charged, so i went to the store on maple st in gallatin, tn to get a new phone that casts or mirrors so i could watch netflix or viki on my tv like i did with my old phone. i told the sales person that's why i needed a new phone. the new phone is the a14 galaxy 5g. they suggested it. i asked the sales person if it didn't work could i bring it back. i was told yes. i went back in on the third day to get a refund and was told i wouldn't get my full refund. i didn't think that was fair. i would be losing a lot of money. so i thought i need to try to make this work. i got home and couldn't mirror shows. i had two friends try to help me. they couldn't. i went to the store 2 different times in 1 week for help. they told me the manager was in when i see a black truck there. the manager even tried to help me. i even bought what he told me to from amazon. it still didn't work. i finally called samsung and they told me this phone won't cast. i really tried to make this phone work. i bought the phone on 11-7-23. i called the store 2 times and left messages for the manager. he still hasn't called me back even though his truck is at his business. i feel he has received the messages but still has not responded. i took the phone back on 11-14-23 and they wouldn't give me a refund they said should've brought it back on the 13th. i tried to get a hold of the manager and talk to him but he didn't respond on the 13th. i told them that was bull. they should give me back my full refund because i was mislead when i bought this phone. it didn't work like they said it would. specifically when i told them what i needed it for. i lost a lot of money. i will not recommend this store to anyone!
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September 2023 by Daniel McCormick
Tameka has always went above and beyond helping me and my family. Thank you so much.
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January 2023 by Peggy Williamson
No problem in store. My phone is a disaster. But, if it's not doing it in the store, staff can't take your word for itsProblem.
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January 2023 by Sandie Perrigo
Extremely helpful and knowledgeable lady
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November 2022 by Daniel Smithey
This is one of the best stores I have been to. I had an issue with my Google voice search, and couldn't figure out what to do. Tamika should be graduated to a higher level, she fixed my phone. In fact, everyone that work at the store was very helpful. Tasha was great.
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September 2022 by Terri Haywood (T.T.)
The ladies in here are always helpful to me. They answer and help you in anyway they can without being hateful.
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March 2022 by Tanya Gamble
Great phones and very good prices.
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November 2021 by Kerry Bolden
No since of buying insurance with phone purchases cause if the phones screen cracks then they want u to pay a $250 then pay $30 to get the screen fixed. I've been paying $20 every month for the past 4 years for the insurance along with paying my $120 phone bill.
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August 2021 by Julie Moore (Geary's girl)
Great cellphone service
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June 2021 by Debra Prater
Nice and helpful staff
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July 2020 by Shane Sweatman
The people there couldnt help me with my phone after they sold it to me
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May 2020 by Alan Paris
Customer service was terrible. We waited 30 minutes and never gotHelped and then when it was our turn she skipped is to help someone she knew. Slow, clueless useless. Will NEVER GO BACK
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March 2020 by Michael Andrew Collins
Friendly customer service and experienced staff ?
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October 2019 by Sha T
Vangie is awesome... Great Customer Service and very helpful!
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September 2019 by Sylvier Dwamena
Very nice people.
