Direct Auto Insurance
Auto InsuranceHours:
155 Legends Dr F, Lebanon TN 37087 Hours
About Direct Auto Insurance
Direct Auto Insurance has received positive reviews from its customers, who highlight the exceptional service and professionalism of the company's representatives. Customers have praised the knowledgeable and helpful staff, particularly Kala Monk, Beverly Phillips, and an unnamed representative, who provided personalized attention and found affordable insurance solutions, even for those with challenging circumstances. The reviews emphasize the ease and efficiency of the insurance process, as well as the representatives' excellent communication skills and willingness to listen to the customers' needs. Overall, Direct Auto Insurance has been commended for its ability to meet the insurance requirements of its diverse clientele in a timely and satisfactory manner.
Most Recent Reviews
June 2026
The agent in your Lebanon TN office named Martha Chaffin is awesome. In addition she is friendly and professional. She actually helped to resolve what I’m gonna call red-tape issue which really helped me a lot. If she wasn’t a married lady I would have hugged her. In my opinion you are lucky to have her. Have a...
read full commentApril 2026
Agent Martha was very helpful, patient and friendly. Prices were reasonable. Thank you for your help.
April 2026
Lebanon office is wonderful..I have been with direct before don't know why I ever left
More Comments(76)
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