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January 2024 by Ramon Hernandez
Had a flat tire on my drive tires on my 18wheeler. The staff was very helpful and friendly. They dine a great job fixing my flat tired. I definitely recommend this place. If I ever have issues with my 18wheeler I definitely come back here
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December 2023 by Tasse yihune
This is Ugley place do not come to here for tire repair.
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November 2023 by Brooke Fults
My husband needed new tires and then balanced on his truck. Well Upon arriving my husband stood in the lobby for 20 mins, walks out to call and they pick up immediately. He Goes back in the man says there’s 4 cars in front of my husbands, shouldn’t be too long (all needing a tire or two). Mind you he dropped the truck off at 1030 am. It’s 4pm and his truck is still sitting in the parking lot untouched! I wish I could leave 0 stars! Horrible service!
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July 2023 by Ruben Rosario
Great service friendly staff waited about an hour to get a bay but fast service once in bay
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May 2023 by townsend koz
Guys got me taken care of quickly and professionally. Alignment and steers in about 3 hrs total.
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April 2023 by Chico Canedo
One of the best Goodyear sites I've used. Very easy going and eager to help me and my driver out. want to thank Joey for helping us get back on the road.Chico - Taylor Express Inc
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February 2023 by Louanne Martin
These people care nothing about their customers. Longest we gave ever waited for an oil change and had to wait longer for them to figure the bill between conversations. Cost more than we have ever paid for oil change.
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January 2023 by Cipi Chip
Fast service !Good technicians!Great team!
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November 2022 by Marisa S.
Good Day, It is Wednesday November 23. I just left your service center in Lebanon,Tennessee. It is now 5:40 P.M. Our semi trailer needed the right rear inside tire patched. There was just one truck ahead of us that they were just finishing. We were told to park and they would call us. Two hours later, my husband went to see what was taking so long. They were/had waiting for the driver before us to get approval from his company to pay the bill. My husband asked if they could not move that drivers truck out of the bay and repair our tire while they waited. Sure, they answered. He came back to the truck expecting a call soon. Another hour goes by, he goes to check again, they have a different trailer in the bay, they tell him it won't be long. Fed up with them my husband pulled up to the bay so they had to take us next. We sat another 45 minutes or so. The guy working finally pulled us in to patch our tire. (I have worked in a garage, I expected to be out of there in half an hour) We waited in the truck, we here him talking to someone, my husband looked out the window to see what,if anything, he was doing with our tire. Answer, nothing! He was working on another persons car(not a semi) my husband got out and asked could he please patch the tire as we really needed to leave by now. Sure he answered. Husband comes back to the cab and we wait, after 15 minutes he is still not working on our truck. He took an hour and fifty two minutes to patch our trailer tire! We were there a total of about 6 hours! This is really unacceptable and very poor customer service! We work on a timed schedule, he put us behind a whole day on something that should have been done in less than an hour. Please train your workers in customer service as well as mechanical repairs. Hopefully this won't happen to another customer. Sincerely M.MITCHEM
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September 2022 by LeAnn Hawkins
This is an emergency location only. $110 to have a tire plugged and bring lunch. You'll be there over an hour.
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September 2022 by Latilia Myree
Definitely skeptical on making this trip based on the bad reviews, but I’m glad we did. We had to clear 900 miles by Monday and needed an alignment BAD. We called all over—Loves, TA, Pilot, a few other Goodyear locations—and either the equipment was down or they didn’t do alignments on box trucks or we had to wait until Monday. We’re just thankful that they were able to take care of our truck.
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July 2022 by Eva Samitova
Horrible service!!! Stay away! Truck arrived for alignment at 2pm. They checked in at 6.30pm. Next day at 11am. Still nothing done. Lost the whole day
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July 2022 by SG M
If you don't want to lose a day of work, don't come to this place for more than 7 hours to assemble a tire for a trailer, as they say in my country, Americans are lazy and take everything very slowly I don't know what the bosses think of these guys so slow
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July 2022 by Kevin Paddock
This is by far the worst service I've ever had. I own 4 trucks and none of them will ever come here again.
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June 2022 by Michael Edwards
They always try to do their best to be fast and correct on their workmanship. Friendly shop and next to the pilot truck stop so lots of parking.
