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April 2024 by Starr Engram (Starree)
I just wasted so much money on the new nuggets. Taste like dish soap
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April 2024 by EmilyG1525
We were the only people there. Had the whole place to ourself!
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April 2024 by Justin Abernathy
Each time I’ve come to this location I’m am unsure if the employees do not want to take orders in hopes customers will leave or they just don’t want to work either way I left.
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April 2024 by George Seay
Long wait time service could use better greeting techniques. Hello and smile goes along way.Why do you do these surveys when nothing gets done by the way? this was the Lebanon tennessee store. thanks for nothing?
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April 2024 by nikitha kamsani
Very bad experience with KFC, the food is very bad
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April 2024 by Mary Lea
I’ve been through this drive through several times in the past two weeks and they are repeatedly sold out of everything you try to order . They want to throw scraps together and even admit to it and expect you to pay full price . Lazy kids with zero work ethic .
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April 2024 by Connie Cabral
Absolutely the worst location. Placed a mobile order. Arrived door said drive thru only and doors were locked. Went to drive thru another sign that said they were closed. Employee outside smoking said they are closed and oh well you can get a refund in the app. There is no where to get a refund. Called the main hotline and they told me to contact the store. Manager won’t answer or return calls. I will be reporting this location to the BBB.
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April 2024 by Terrie Clayton
Love KFC!!
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April 2024 by long way nowhere
3-26-24 lol only one person working. Do not go to this location !!! Popeyes has not lete down yet !!!! There only .5 mile up the street. Kfc is out dated, lacking in food quality, way over priced !!!! Gas prices would probably go down if kfc didnt use so.much oil !!!!
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April 2024 by King Odie
Don’t bother wasting gas after 8:00pm they won’t take your order. Lazy drumsticks
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April 2024 by Brian Jernigan
⚠️ Public Announcement!!!... buy at your own risk☠️.. for 3 weeks we have tried 5 different times to buy chicken at the KFC in Lebanon they always say they're sold out come to find out they just don't do their job and cook more chicken I've been there at 7:00 8:00 and 9:00 every time they claim to be sold out will come to find out tonight after calling the manager I found out that they're just not doing their job and won't cook the chicken this goes farther back then 3 weeks this has been happening for a long time this is so aggravating and inconvenience all we ask for is a decent KFC with decent workers and good food and from my experience I've never seen any of this at the Lebanon KFC they're always closed out of chicken are disrespectful workers they don't deserve to have this company up and running friends and family members say the same thing it's gotten ridiculous
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March 2024 by Eathan Barnhart
This location is the worst fast food establishment I have ever been too. The people are fine but they are closed half of the time, lobby is never open, orders are always screwed up. And I have had to get money back from the company on several occasions because when you mobile order, the app has no way if knowing that this location is closed when it's supposed to be open. Highly inconvenient when you have little to no time to eat on your break
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March 2024 by vincent bates
Ordered 4pcs chicken meal, leg was smaller than my thumb, chicken wing was small as a quarter.
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February 2024 by Dionne Lewis
The SLOWEST service on earth!!!! We waited almost 20 minutes in line only to leave and go to KFC….. Food is good but you gotta wait till they find & KILL THE CHICKEN!!! Ridiculous….
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February 2024 by Dana Redwine
Guy at register was wearing beat headphones.The man who looked like the manager apparently thought it was ok to wear beats over your ears while taking your order or even while working in a public place at all!!! He got our orders wrong, gave us no silverware, didn’t ask if we wanted original or crispy. Cole slaw was soured and the bathrooms looked like they hadn’t been cleaned in months or swept or mopped. Awful experience!!