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November 2023 by Jed
Any and everytime I need to find a part or have something fixed on my camper, these guys are the bomb diggidy! They are friendly, honest, and they truly want to help you. These traits and qualities are hard to find these days. I will always go to Lebanon RV Center for all my camper needs!!
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November 2023 by Rachel Blackwell
We would definitely recommend their services! The staff is nice and friendly and took care of our repairs. They done a great job. We will be using their services again in the future if needed.
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October 2023 by Christopher Beaver
I’m not from Tennessee but I am here working and staying in a camper. My wife and I have had a few problems with our camper since we got here in January. We have have gotten several parts for our camper from Lebanon RV repair because our extended warranty was excepted here. They also go us a local person who does the work that came to our camper. Our accommodation stopped working in July so we needed a new fast. They said they had one but after checking the model number it was the correct one. They said they order one but it would take two weeks to come in. We couldn’t wait. We found one at a dealer that was the exact model we had and was 800 dollars cheaper so we got it and had it installed. We needed a couple other things done and made an appointment to drop it off and get it taken care of under warranty. The owner Craig called my and was very unprofessional to her on the phone and had her in tears saying we are not welcome there because we didn’t get the AC from him. Come to find out we have been paying for the labor for getting work done and we believe he has been charging the warranty too. We will never go back here for anything and deal with a rude attitude from a guy that isn’t honest either. Double check everything if you go here to be sure you don’t get the same treatment as we did.
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October 2023 by c baum
Hands down the BEST RV experience we have had in our 4 years of RV-ing. Greg at Lebanon RV is a straight shooter with so much RV experience - he and his team will get you back on the road.Thank you for going above and beyond to make our deadline for our trip - not once - but twice!! We are forever grateful for a seamless experience.
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October 2023 by Jeff Davidson
I can’t say enough great things about Lebanon RV Center or its owners and staff. Not only does the maintenance team do superb work, but the owners and staff are knowledgeable, friendly and thoughtful. Greg cares about his staff like family; gives back locally and supports our veterans (with deeds, not just lip service). This business is the epitome of a great local, small business and after my experience with my RV repair, I’ll never take my RV anywhere else. Great people, great service, at a fair price.Go here; they’ll do you right.We purchased a used RV a few years ago not knowing if we would like camping, but it turned out to be a magical memory maker for our family. It developed a leak on the slide out and we took it to a local “big box,” well known camping store for service. Not only did they keep it for ~4 months, they did not fix the leak, but may have even made it worse. During the winter, our camper floor and walls of the slide out were rotten, insurance wouldn’t cover it and we were heartbroken and concerned about the cost of something we couldn’t fix ourselves.Greg and Pablo walked us through the extent of the damage, what was needed to be done to repair our RV and identified several other issues that needed attention. Greg walked through the costs associated with the repair and helped to identify areas where we could save some money. During the repair process, the communication was outstanding. They listened to all my requests and followed-up accordingly.After just a few weeks in the shop, our RV is in better shape (inside and out) than when we bought it. The service team and workmanship went so far beyond our expectations it’s hard to express in words. At pick-up the team walked us through every repair, answered all our questions and helped make a plan to maintain our camper. That right there, is exemplary service!In short, they care about their work and their customers and it shows. We’ve been “ooing” and “ahhing” at our camper since pick-up.Services: Tires
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August 2023 by Diane Vaniman
We are so thankful for Greg and his entire crew!We own a 2019 5th wheel and found Lebanon RV Center a few years ago. We are extremely particular when getting repairs and taking care of preventative maintenance issues. We have used other repair shops and not been happy. Fortunately, Greg shares our passion for doing things right the first time!We had a water leak that ruined the main sub floor of our coach (due to a previous repair from another dealer that was not installed properly). Greg was not afraid to tear into our subfloor and not only replace it but by reinforcing the floor trusses, basically re-engineered the main living area of our coach to prevent any further damage or issues down the road.If you need anything on your coach, Greg can do it! With his years of experience, he can fix anything, do it right and with confidence.Since then, whether we have taken our coach into Lebanon RV Service for maintenance or repairs, Greg and his team continue to offer dependable service.Greg and his crew want to do things right the first time, so be patient because any wait is worth the repair. You will not have to return to have things "re-fixed!"Thank you Greg and your entire staff for being so passionate with your work! Reliability is a trait hard to come by in the RV Industry!
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July 2023 by Ben Altom
Greg has been unbelievably helpful as we have learned how to be RV owners! The manual never actually tells you the whole story and sorting through the internet on best practices is impossible! He was able to get us squared away with the electrical setup to meet our exact needs and trouble shoot along the way to get it dialed in. I can’t say enough about this shop and their crew. Glad to have them in Middle TNServices: Air & cabin filter replacement
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July 2023 by Patricia Shields
Traveling through TN on our way to Indiana and during our overnight stay at Cracker Barrel our ac died on our 2006 Winnebago Class C motorhome. We got there shortly after they opened and he had ac needed and the relay also needed. They got right on it. We were able to run errands while they replaced the AC. Nice and got us back on the road. Much appreciated. So for your RV needs this is the place to go. 5 stars!Services: Electrical
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July 2023 by Motty Chen
One of the worst experiences of my life, not only with an rv shop, but with any customer facing establishment.The owner, Greg, will seem super friendly and willing to help, claiming to know how to take care of you. Not only the work they did was wrong, I had more damage in the way out than I had when I came in.The owner makes promises he doesn't keep, and dare you to confront him as he will use any word in the book to kick you out of there, over charge you and cause damage to your rig.This shop purposely cut my break wires, claimed that 17.5" wheel are 'rare' (those are standard for bigger 5th wheel, could be found on etrailer) and cut my tank reading wiresThey charged me over $2,000 to replace a wire...Avoid at all cost!
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July 2023 by amber burks
Wonderful customer service. Super friendly staff. Everyone greets you and acknowledges your presence seems to be a thing of past at other businesses. I called inquiring about a specific part. They looked up the item and even confirmed that they physically had it in stock before I drove all the way from Nashville. I will be getting all my RV parts/supplies from them from now on! Highly recommend Lebanon RV Center!!!
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June 2023 by G C.
Lebanon RV is not an authorized dealer for Keystone repairs. Owner never told us. We found out after waiting 6 weeks for parts. Call the manufacturer of your RV to verify before using this business. Beware!
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June 2023 by Jackie Farmer
Lebanon RV Center was amazing!!!I highly recommend them for anything you need for a camper!!Our wheel bearing went out on the interstate and ended up tearing up our axle. We were stranded with our 4 small kids.We called MANY places and no one could help us in a timely manner.We called Lebanon RV and the owner was soooo nice. He had our axle in stock! We bought 2 that has the leaf springs and everything.It was his wife's birthday so they had a big meal for her. His employee of 20 years is from Guatemala. Anyway they had made shrimp ceviche and shared with us while we waited on them to load the axles!! The shrimp came straight from his friend that works on a shrimp boat in Louisiana!!I highly recommend Lebanon RV Center!!
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June 2023 by Heath Swallows
It’s incredible how great they are. They have every single part you need in stock. Greg is as honest of a guy as you can meet and nobody knows more about trailers/campers/RVs than him. He will fix your problems guaranteed. He also tries his best to save you money. You don’t find people like Greg and his team anyone. You can trust them.Service: Air conditioning
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June 2023 by Jon Wilson
We had a small water leak, probably from the winter freeze. It was not significant enough to cause us any problems so we were on a trip to South Carolina. During our trip on the road, we got to Cookville to fuel, and discovered that the water leak had gotten much worse. We were headed home and ready to completely cancel our trip and really bummed. Just for grins and giggles, I called Lebanon RV center to see what they had to say. Devin told me to bring it in and they would take a look to evaluate the situation. It turned out to be the freshwater tank drain valve that had cracked from being frozen. They tore into it, got it all fixed and I was back on the road in about 4 hours. Everyone there is extremely nice, very helpful and made you feel like you were the only customer there. I highly recommend them for RV service and parts. I will definitely be using them again.
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May 2023 by Brody Ray
I use my RV as a rental and for personal use and I had a renter return it the day before with a slide not coming in correctly and a leak from the shower. I had one day to flip the RV and get it ready for a rental the next day. I called around to places all over the Nashville area and couldn’t find anybody to get it in right away. I called these guys and they were quick to answer my questions and very nice from the start. I booked the appointment and they got it in fast, fixed everything fast, and turned it over to me the next day right in time for my next reservation. They could have price gouged me for parts and repairs on the slide but told me it was an easy fix and that saved the day. I was on a tight budget and that we’re honest with their pricing and I don’t feel cheated. If you need good honest fast work done these are the guys! Will be taking my RV back here every time I need work done!Services: Electrical
