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February 2024 by Kim Mull
Thalia Aguilera was so helpful with my husband and I, we bought wood flooring for our home, she made sure we had help loading it also. She helped herself! THANK YOU THALIA ?
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February 2024 by Chris Maynard
Found a couple of things nice staff had a register open ?
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February 2024 by Ryan Kent
Lowe's has refused to replace a tool my relative has brought to this specific store because it didn't look the same as the same tool but different design.The tool had a lifetime warranty on it.
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December 2023 by Thomas Cavanagh
Lowed always has what I need. Plus I was greeted by an employee in the lighting isle who asked me if I needed any assistance and pointed me in the right direction to get my product. very professional attitude.
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December 2023 by Douglas Best
Lowe's is great for quick access to a variety of supplies for DIY projects.
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November 2023 by Yvonne Kemp
The Mr that helped me knew EXACTLY what to do to help me. Thanks Mr. Lowe's employee of the day! Great job! ?????(that's a kitchen sink emoji ?)
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October 2023 by keith brisson
Just want to start by saying this, I have probably spent 250,000 dollars between this store and Cookeville store building 2 homes. In the last 2 months I have tried to exchange 2 Kobalt items that say clearly on the package "simply return to the store no questions, no hassle returns or exchanges. Well lets just start by saying this statement is so far from the truth. The first $10 item we tried to exchange we stood at the counter for an hour and half while the incompetent employees gave us a phone number and told us to go home and call for a return authorization number, finally they called and got a number. lets see here 3 employees time probably $13hr equals $58.50 for a $10 item LOSS of at least 48.50 good business practice. Then Saturday October 14 after driving 45 minutes to get there with a broken Kobalt hard hat light $32 which I need for work Monday was told the exact same thing here's a number go home and get us a number and we will exchange it, another hour at the counter, 2 more incompetent people $13hr x2 equals $26 plus customer driving an hour and half back and forth $20 gas. This time no exchange or answer at all. we also asked for the manager, she could not get up out of her chair to come talk to us. Great manager service. Come on Lowes lets get with the program. Just a hint for everyone go to home depot 2 miles away, much nicer and much more helpful employees and good products.
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October 2023 by William
Manny in tool rental went above and beyond to help out with what I was looking for. With Manny's help, I was able to complete the job. Manny walked me through the process of what I was trying to do. Lowe's definitely hit the jackpot when they hired Manny!
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September 2023 by Konni Williams
It truly saddens me to write a bad review on Lowe’s. I love Lowe’s. But do not buy appliances from them. It’s been a nightmare. My fridge went out, so I go to Lowe’s for a new one , takes a week to get , and I’m without a fridge. The delivery guys get there at 8pm and don’t wanna do what’s necessary to get the appliance inside, and say take it up with Lowe’s . We do and yet another week goes by, still no fridge ….finally…. different delivery guys who know what they’re doing show up , but at 10 pm , bless their hearts , everything went smoothly, guys were awesome and tired. The next day we noticed our brand new fridge isn’t brand new! The doors aren’t level, the control panel is popped out on one side and there’s a huge scratch at the bottom now we’re getting the run around. Lowe’s says they don’t service things and it’s not their problem. The delivery people continue to put us off . So please people do yourselves a favor don’t buy appliances from Lowe’s and I’m pretty sure Home Depot is the same, they’re just show rooms for appliances. BUT DIRECT!
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September 2023 by Michael Swope
Everyone I’ve met at this Lowes has been great. However a newer higher at this location calls into question the leadership at this store. I will sincerely pray for the mental healing needed for the young woman who is dressed as a man and is taking hormones to grow the beard of a 15 year old boy. I’m tired of the group think, societal mental illness that condones (more often promotes) this mental illness. Despite this being the most convenient hardware store given where I live and work, I’ve begun going the extra few miles to Home Depot. Please help her, don’t assist her devolution into more pain and confusion.
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September 2023 by Michael Paradis
Lowe's always has what I need for home improvement at great prices. Love the military discount and parking. The staff is friendly and knowledgeable.
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September 2023 by Sherry Castellano
It's a nice store that likes a lot in their customer service. As far as people there to help you find things, you can never find anybody that works there that knows where something is and I find that a bit ridiculous
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August 2023 by Julie Gray Gazley
Okay, I will say Dave that wears glasses needs a raise. He is the only person who helped me. He was extremely friendly and helpful. I went about my way to get what I needed. I could not find help though to load and unload 11 concrete blocks and two large sheets of plywood. I would give five stars if I could have had help. I give three because three employees saw me struggling and did not offer help. Those employees were young guys. Very disappointed in y'all. Dave, you were great though.
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July 2023 by Lauren Phillippie
Lowe's is Lowe's. The store is clean, and they have plenty of associates to help you if needed. You can take your dog in there with you. I love seeing all the people bring their dogs in there. They have some gorgeous flowers in there.
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July 2023 by Suzanne York
For a change, customer service was excellent. Lady at return counter helped me buy a grill and checked me out. With a smile.
