Petco is a health and wellness company dedicated to improving the lives of pets and their owners. Located at 1418 West Main Street in Lebanon, it offers a wide range of brand-name nutrition products and supplies for various pets, including dogs, cats, birds, and fish. Customers appreciate the friendly and knowledgeable staff, with one employee being highlighted for her expertise in helping new pet owners transition their pets smoothly to home life. The store is also known for its competitive pricing and valuable membership discounts, which help customers save money on supplies. Petco provides full-service grooming, veterinarian services, and pet training classes. Many reviews mention the excellent customer service, with specific praise for staff members who go above and beyond, such as in the grooming department. While some customers noted issues with the marine selection, they still found the overall service and pricing to be satisfactory. Quick service is also highlighted, with employees efficiently attending to grooming needs. Overall, Petco in Lebanon is recognized for its commitment to pet care and customer satisfaction.
Awesome store with knowledgeable staff, if you ask someone and they don’t know the answer they’ll grab you someone who does. A wide selection of food, toys, and treats.
July 2024
Improve your customer service with your staff. For the exception of Lisa in the grooming department. She is your example of a good customer service person.
July 2024
Everyone at the Lebanon store was great! The employee knew everything about the pet I was getting. Even tips to make the transition from store to home easy for my pet. I've had every pet imaginable and can say she knew what she was doing.
