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April 2023 by Kerry Bolden
Worst bank to have a account with. They will not pay back money that is fraudulent n if u do then they'll close ur account along with ur money in the account. This bank should be shutdown for taking advantage of people who are disabled.
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March 2023 by Heather Christian
Friendliest bank in town!!
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April 2022 by Betty Finchum
Both Lebanon branches offer friendly, professional service. You can call and get a live person 24 hours a day. I would recommend Pinnacle to anyone.
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February 2022 by Fred Condra
Have used this branch on several occasions. As well as a couple of nashville locations. Though I bank at the oak ridge branch. And I want to let everyone know that for the first time in over 40 years of dealing with several different banks these Pinnacle banks are by far the absolute best Bank to be with. Everyone employed by pinnacle I have dealt with are truly caring,understanding, willing to help,listen and contact you if something comes up. No other bank nor the employees care what happens to your account they all act like it's your problem they just want what money they get from you. Credit unions, local banks, and especially big banks. But not Pinnacle. Kim at oak ridge and ms.donna in Lebanon and all the others I have dealt with have been absolutely wonderful. Thank you Pinnacle.
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August 2021 by Forrest Sutton
This place charges $5 for non account holders to use their ATM. That is absolutely ludicrous. So thankful I quit this Bank. If I could give them zero Stars I would
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October 2019 by Jeffrey Jackson
Lebanon,TN branch on Baddour is great...all the ladies there are friendly,helpful and professional... pleasure banking with them.
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March 2019 by Derek Allen
Called for details and was press on time . They said they could take care of it but when I arrived I got attitude right from the start and waisted my time and still did not help out other then make me realise to never bank with them again
