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December 2023 by Debi Linck
Charging us insurance since 2019 when we have had insurance all along. They keep raising the rent for no good reason. Rude employees that dont listen when spoken too
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November 2023 by Patrick Coss
Only 4 stars because I drove all the way out at 4am thinking it was a 24hr facility and then finding out it wasn’t. Boooooooo.
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November 2023 by Michael Berryhill
Unit is full of brown recluse spiders and mouse droppings. Lock was cut off of unit and my bow was stolen. Will be clearing out as soon as possible since I'm essentially paying 100/mo to let my stuff get destroyed.
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October 2023 by Roy Azevedo
I guess once you get past all the technology to get started it's okay. Not too many thrills. It's a storage unit pretty simple. I'm not a big fan that they don't have somebody on sight. But at least the lady over the phone was patient enough to walk me through the process.
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September 2023 by Dionne Lewis
Got another storage space somewhere else due to mice droppings in the unit. When I called to report it, the rep was nonchalant as if it wasn’t a big deal. No way was I staying.
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September 2023 by Richard Martin
The website was easy to use. First month being a dollar for rent made it easy and the 10 x 10 I rented as a big garage tile doors. It was easy to load and unload the truck and load the stuff in the shed.
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August 2023 by Kenneth Davis
Everything went well. Enjoyed doing the whole transaction online. Won the unit, removed the property, cleaned it and no human interaction. Very smooth...
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August 2023 by Jerry Meeks
Customer service Was great had no issues at all paid for the building and before I got of the phone I had all the access information 1 unit was nothing but trash lol but that the chance you take when buying a unit other was not bad
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August 2023 by Jordan Butera
Horrible place. Wish I could give it zero stars. Filed insurance claim and police report on the items that were stolen out of my storage. Nothing was done. I believe an employee is the person stealing out of peoples units. Do not waste your money here.
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August 2023 by Tiffani K.
My storage unit flooded from underneath the door and red dot storage and insurance will not cover my damage property... Been getting run around for almost a month then my claim was denied.. worst storage facility ever.. do not use
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May 2023 by Truckin-Punkin
Our unit got broke into along with many more. No cameras on every isle, no security, the back gate is chain with a gap large enough for someone to sqeeze through it and part of the gate on the bottom has been cut for easy access. The man that works in the office there is never there! And the price is to expensive for this non secure facility. We lost over 15k worth of belongings!!
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May 2023 by chachareando con Daniel
They have an infestation of small red animals. I don't know what they are. They look like fleas. They are on the floor outside the units for now.
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April 2023 by carlos trimm
Witt and Jeffrey were very helpful in guiding us to the right unit. A co-worker recommended Red Dot and we weren't disappointed. Friendly, fast and convenient. Thanks Gentlemen!
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March 2023 by Crystal Knowles
I love red dot storage. Of all the auctions that I purchase red dot is by far my favorite. It is clean and they are really friendly.
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February 2023 by Jennifer Lackey
The ease of renting the unit online was spectacular. In the rush of everything I've got going on in my busy life I stopped by to put some stuff in my storage unit and left my lock and keys attached to the door in the door open overnight when I return to the unit in the morning I found that nothing was missing or even touched and that to me is superb security.
