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September 2025 by Tia Wright
WORST mailman on our route comes from this post office. His name is Wade and he delivers off Cainsville Pike, 37090. We have had SO many issues with him delivering our packages and have complained about him numerous times. Of course, he is never reprimanded because he just keeps on doing what he does. When he decides he doesn’t want to deliver something to us, he just marks it as “undeliverable” and we have to physically go down to the post office which is very inconvenient for us. Sometimes it’s early in the morning, so you know he hasn’t even attempted to deliver it. This is unacceptable. He is extremely rude if you speak to him also.
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June 2025 by Rose Chaffin
disappointed as i went in today to check my step dads P.o. box and it was locked and the key wouldn’t unlock it. We pay the every 6 months and on time. I have receipts to back the payments up. I’m not a happy camper. no explanation as to why/what the problem is!!!
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April 2025 by Audrey Max
I am still waiting on a small package but the mail carrier says he cannot access our mailbox. ???? We received letters. I have called and sent emails to no avail.
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February 2025 by Irma Rodriguez
One of the worst post office’s that I ever been to. Been standing here for 20 minutes. One lady came helped one person and then left lol smh never again. I’d rather drive to Murfreesboro than come here again ugh
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February 2025 by Toniann 1201
I have not received but one piece of mail the other day since Jan 14 th.Im not the only one having this problem. What's going on and why don't the local post office answer their phone.? Some of us are expecting important mail and we are getting nothing.
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January 2025 by Dale Fakes
The staff here is always friendly and very helpful.
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January 2025 by Tim King
Great folks. Always helpful.Overworked and underpaid.
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November 2024 by HeavenlyMuse __
Get a non 1-800 number - such a pain in the ass to talk to a real life human being 🙄 miss when people would actually pick up the phones for their businesses. Get a local number and don't make your customers wait on the phone with an automated system for over 25 minutes. Just do the job yourself ✨✨
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August 2024 by Samuel Hollis
“Couldn’t access driveway or front door” with an open driveway, no cars in the way, and the front door was probably unlocked. What a let down.
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August 2024 by Taylor
Cynthia helped me out and was very kind and professional despite being the only employee with a busy, full store! She helped me with all of my questions and was so patient. Thank you!
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July 2024 by Cyndie McConnell
We have the best mail carrier on Smith Drive. He is so considerate when delivering packages, carefully placing them in a protected area of our porch, along with the mail. Great job.
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July 2024 by Cody Bishop
Horrible place to go. Website is not up to date! And very rude
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April 2024 by mark holland
Recently went to the UPS store to ship a package, paying 2x as much just to get some help. USPS location around midday has lines out the door. Maybe they could find a way to stagger or chance their lunch schedules. Tried twice and gave up .
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March 2024 by Nicholas Reynolds
Have been trying to call this location for the past 6 hours and have only been met with a busy tone after the ringing. No one answers phones here...
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March 2024 by Patrick Durham
Love the Lebanon Post Office. Helpful people who remember you.
