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April 2024 by Clay Austin
Out of chicken … ordered on the app. They wouldn’t give me refund
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April 2024 by Tim Looney
Did mobile order. Notification said ready at 615. At 640 they finally told me that they were out of chicken.
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March 2024 by Jennifer Lindsey
SAVE YOURSELF THE TROUBLE &GO SOMEWHERE ELSE!!!I went through drive thru around 4-5pm 3/19/24 to order 2 pc chicken breast/chicken breast I paid extra for) with cole slaw & dr pepper w/biscuit. I rcd 2 dark pieces, mashed potatoes & dr pepper with a rock hard biscuit.I called & was told to "come in, we'll replace it". I did. Then I get home to find box #2 has 1 breast & 1 dark meat. I call back and am called a liar. Manager states "no ma'am, I boxed it myself ". I hang up & take the 3 pc dark meat into the restaurant &nicely say, "Everyone makes mistakes. I will apologize if I'm wrong but I believe all 3 pcs are dark". She grabs the box from me and says"I can't tell the way you tore it up" as shes WALKING AWAY. She goes to the back and returns to the drive through area hollering at me from behind the ovens while I'm standing at the counter, "it'll be 14 minutes if you wanna wait". I told her, "Just forget it! I don't even want it! I went through the drive thru because I have been fighting lupus and this is the treatment I receive. I'm super disappointed. I've always said our KFC is the best. Lewisburg TN KFC will never have my business again!
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March 2024 by Carol Wray
KFC in Lewisburg Tn, I waited at the counter for 10 minutes for someone to take my order. I never heard anyone say" be right with you or welcome to KFC". I finally had to leave because I only have an hour for lunch.
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March 2024 by Tammy
Had me pull up and wait when Noone else had to. Did not put my mashpotatoes in my box. And should have told me the brownie was frozen instead of me getting back to work to find out. ? will not eat here again.
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March 2024 by Dewayne Sullivan
That chizza thing was disgusting and took 30min to get order. Cheese wasn't melted, pepperoni wasn't cooked. The sauce tasted like the cheapest marinara you could imagine. Totally failed, KFC. Plus this thing was a 12.99 meal, it was basically 4 nuggets with nastiness on top.
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February 2024 by Mitch Mobley
Very good experience. Fresh food at lunch and customer service was a breath of fresh air.
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February 2024 by Blalocks 4013
The lady at the front counter Misty was absolutely amazing. Her and as she calls him Mr James were the only ones working and even though they were behind and swamped they were positive, fast and friendly. We will definitely be back.Wheelchair accessibility: My husband had a stroke 2 years ago. The entrance is perfect for his wheelchair.
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January 2024 by AE
Ordered 1 chicken sandwich. Got it out of the bag after i left the drive-thru and the chicken was literally soaked and dripping in grease. Disgusting!!! Didn’t take one bit and into the trash, $ wasted.
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January 2024 by Shane Haynes
Make sure to always check your bag. This location has forgotten my extra biscuits or sides the past 3 times we have ordered here. Also service is extremely slow. Had to wait 35 mins to get my order
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January 2024 by Veronica Diamond
They no longer have an all you can eat buffet. Used to be quick service now it’s slow service. The tables are dirty they used to always be clean. ?
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January 2024 by Jimmy Hillis
Good experience. Good food. Friendly drive thru.
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December 2023 by Billie Donovan
Ordered a 3pc meal all white meat. Pulled out of drive thru checked my order and it was 2pc dark meat, so I went back through and told them. Allnthey did was throw a piece of chicken in a box and hand it to me still dark meat and shut the window and walked away. I was running late for work or I would have continued complaining but they were very rude, won't be back. I'll drive to columbia if I want KFC from now on but unlikely
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December 2023 by Gabrielle Macdonald
We spent 65 dollars to get bad drinks and cold fries the manager acted like it was ok to do us like that she refused to give me a refund she claimed the the peach mountain dew was fine and all it tasted like was carbonated water .
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November 2023 by Sherri Parisek
Very nice server and