Kroger Pharmacy is a place where customers often find friendly and helpful staff. The pharmacy staff are generally nice, with a pharmacist known for being extremely kind and patient, ensuring customers understand their prescriptions and getting them on time. Customers appreciate the hardworking team, especially during busy times like the holidays, where the staff goes above and beyond despite being stretched thin. The store atmosphere is warm and welcoming, with many customers greeting each other and sharing smiles, creating a small-town vibe. However, there are some issues noted with the system and rules, such as difficulties with app accuracy and confusing lines, especially when other customers are allowed to jump ahead. Some staff members, including newer pharmacists, have been reported as rude, though others try to explain and be understanding. Additionally, policies around controlled medicines can be frustrating, with rules that seem outdated and confusing. Overall, the pharmacy is praised for its friendly environment and dedicated employees, despite some system and policy challenges.
Nice people working here and the store is great, very good selection
January 2026
We went to Kroger 01/23/2026 in the snow/ freezing rain Storm. Kroger was Open and had everything we desired, including Fuel. Kroger Employees were Very busy, Kind, Very Helpful. 5-STAR
July 2025
The pharmacist is extremely nice and it lets you understand everything. And they actually get your prescription on time. Unlike Walmart.
