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November 2023 by Paige Puckett
Always get the best service at a reasonable price at Lyons Ford Lewisburg. Very friendly and personable staff!
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November 2023 by Thomas Moore
The Parts Department is outstanding when it comes to Customer Service! They went way out of their way for us! 5 stars!
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November 2023 by Lisa Moore
I would definitely recommend this dealership to my friends or anyone looking to purchase a new Ford. Staff is helpful not pushy!
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October 2023 by Peter L.
Third vehicle I have purchased from them. Small neighborly, friendly and competitive with all the big showrooms that are very impersonal.I really like the total experience of buying a vehicle there and their service and parts department as well.
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September 2023 by Terry Evans
Took our 2019 FORD RANGER in because it was lacking in performance and not shifting correctly. The tech at Lyons Ford reprogrammed the transmission and problem solved vehicle runs and shifts better than when it was new. Service department and all the folks at Lyons Ford Lewisburg TN are a great bunch of people to work with too. Thanks again to the people at Lions Ford much appreciated.
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September 2023 by Mlmoran Md
I would give 10 stars if I could to rate the folks at Lyons Ford Service department. They have completely restored my faith in the Ford brand and possibly in humanity. They were incredibly kind, efficient and honest. I was told at another Ford Service department that the issue with my new Bronco was a result of something that I broke and would cost me $1000+ , Lyons Ford had my truck fixed at no charge before I could even get home. My only complaint is that I had to return the gorgeous brand new F150 loaner that they let me use while they fixed it. I can't say enough about these individuals and this service department. I drove 45 minutes to have my truck serviced there because I had heard that they were the best Ford service department in Middle Tennessee. The drive was worth it because they blew my expectations out of the water. I will be making that drive any time I have any problems with my vehicle. They are the best of the best!
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September 2023 by Robert Harrington
Lyons Ford dealership, service department and staff is by far the best that I have EVER dealt with in my 72 years. Friendly and personable staff, my truck is being serviced at my appointment time or before with quick and reliable service. It is indeed a pleasure. It is about twice as far to get there from the local dealer here but I won't even consider going anywhere but Lyons Ford.
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July 2023 by Russell Detherage
The service department has always been very helpful and friendly. They treat me with respect and courtesy when taking my vehicle for service and when returning it to me. The work is done quickly and very good. The staff at the dealership is usually very friendly as well.
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July 2023 by Misty Biggers
Very quick service and great communication. I was told what my car needed immediately and in the future. Which helped me prioritize needs to fit my budget.
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July 2023 by Rio Blundell
Always a great experience! All the staff are always so welcoming and friendly. They explain everything to you and answer any questions you may have no matter what. They always get me in for an appointment quickly which is great! I never feel they push anything on me like other dealerships have in the past. They are honest about what you need ans will even show you the old parts that they need to replace. Overall a great place with some of the most friendly dealership staff I have ever met!
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July 2023 by Jason Blake
What a great buying experience! I received great customer experience, with Lyons for dropping off the new vehicle at my house, and picking up my trade-in from me. There was no hard up selling, and the transaction was extremely smooth. Thank you!
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April 2023 by Donna Mussaw
Easy to book appointment. Compatent friendly service. Glad they are in my neighborhood!
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March 2023 by Steve P.
Full service, small town dealer, that makes you feel valued as a customer.I had to leave town and the day before I was to leave, my truck developed a problem. My problem does not make it an emergency on their part. I explained my issue to see ice advisor Trey, and he fit me in that morning. Had it diagnosed in less than an hour, parts came an hour or so later, and I had my truck back 5 hours later, and was good to go.Where else are you going to go to find service like that?? You all saved me and I appreciate it. Most certainly will return for my service and sales needs.
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February 2023 by Alan Woodruff
Lyons Ford provides professional, dependable, timely assistance with both vehicle purchases and repairs. Recently purchased 2023 Hybrid Maverick through them. Kept me up to date through the 8 months of waiting, and totally honored the MSRP contract price (unlike some Ford dealerships I've read about). Professional , personal service from both Sales, Parts, Shop, and Admin personnel. My new Maverick developed an electrical/computer issue with the door locks, I took it in and 20 minutes later it was fully fixed and I was on the way. Thank you Lyons Ford. You are well worth the 30 minute drive from Columbia for your service.
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January 2023 by Steven Parker
The Service Dept was very friendly and helpful. I was expecting major problems with my transmissions and within 2-hours they had it repaired and sent me on my way with a smile. I am very impressed and grateful for their service and keeping me informed throughout the process. 5-Star Service!
