Williams Plmbg & Elect Co, also known as Lexington's Ace Hardware, has been a staple in the community since 1956. Founded by Willie B. and Alton Williams, this family-owned business is now in its third generation, with Johnny and Steven continuing the legacy. Located just south of the Henderson County court square near City Hall on First Street, the store is well-known for its fair pricing and friendly service. Customers consistently praise the helpful and polite staff, noting that they go above and beyond to assist shoppers. Many reviews highlight the exceptional customer service, with employees readily available to answer questions, offer assistance, and even perform small tasks, such as attaching hooks to chains without charge. The store provides a warm, family-friendly environment that feels reminiscent of a time when customer care was paramount. While some items may be slightly pricier than larger retailers, the convenience and personal touch make shopping at Williams Plmbg & Elect Co a worthwhile experience. Additionally, customers appreciate the store's mascot, a golden retriever named Joe, who adds to the welcoming atmosphere. Overall, this local hardware store is highly recommended for its knowledgeable staff and great service.
