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September 2025 by Steve Flanagan
The worst 😫! Lexington .
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September 2025 by Gail
I'm very happy with Cricke! The servuce and price are great! Thank you, Cricket!
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July 2025 by Matthew West
Worst phone service I've ever had dony try and put in job applications if you have cricket you will never get a call cause of how crappy the service is
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July 2025 by Haley Holden
Not a customer yet but I spoke with Tonya about switching service and she was very professional and kind. I recommend this office for anyone
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June 2025 by Amy Connor
Ladies where so helpful, friendly and quick. Was a great experience.
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February 2025 by Michael
The service is great
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February 2025 by Don Sumner
Best choice I ever made switching to Cricket Wireless
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June 2024 by Roy Miller
Very in personally., ! If u want
to loose service, just be late on bill,no matter what you say or situation! Sad but true!! Phone service is pretty good, but th personal needs improving!
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June 2024 by Tara Barber
Helped me get my phone up and going with friendly service. Thank you
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June 2023 by Mark Zurofsky
Another satisfied customer yet again. I went in this afternoon to purchase another phone and the people here are always friendly and very helpful. I'll be back.
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March 2023 by Sharon Neal
The staff in this store is not very helpful. I transferred my service due to cost. I tried to explain an issue I was having with the transfer pin, but would not listen. Finally went out to my car and figured it out. Then asking about my other device, said I needed to read the pamphlet that came with it. Asked if they might have an extra. Said no and offered no other option.
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February 2023 by Lets make the world a better place
The Cricket store in Lexington Tn is on the main highway going thru town and has ample parking and a decent sized showroom. There are always 2 employees at the counter and they are always helpful when you have needs with your phone or your service. I have a LG phone (LG is out of the phone business and no longer doing updates to their phones) so I have a few glitches and they have helped me work thru this until I decide what new phone that I am going to purchase. They have recommended some phones for me to consider and they have a decent selection on their tables in the showroom. They have not however offered to move from behind the counter and demonstrate or discuss any of their products. I will stay with Cricket because I have no problems with the service and no other provider offers any better accommodations, in my opinion.
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January 2023 by M Maness
We went in because my sister's phone was dropped in water, and it wouldn't work. We were told to call a number to file a claim on her insurance and they couldn't help us in store. It's really hard to call a number and file a claim when your phone doesn't work. They staff was very unhelpful
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January 2023 by McKenzee Maness
We went in because my sister's phone was dropped in water, and it wouldn't work. We were told to call a number to file a claim on her insurance and they couldn't help us in store. It's really hard to call a number and file a claim when your phone doesn't work. They staff was very unhelpful
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December 2022 by Nathan Ellis
They were patient and kind with us.
