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June 2023 by Mark Zurofsky
Another satisfied customer yet again. I went in this afternoon to purchase another phone and the people here are always friendly and very helpful. I'll be back.
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March 2023 by Sharon Neal
The staff in this store is not very helpful. I transferred my service due to cost. I tried to explain an issue I was having with the transfer pin, but would not listen. Finally went out to my car and figured it out. Then asking about my other device, said I needed to read the pamphlet that came with it. Asked if they might have an extra. Said no and offered no other option.
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February 2023 by Lets make the world a better place
The Cricket store in Lexington Tn is on the main highway going thru town and has ample parking and a decent sized showroom. There are always 2 employees at the counter and they are always helpful when you have needs with your phone or your service. I have a LG phone (LG is out of the phone business and no longer doing updates to their phones) so I have a few glitches and they have helped me work thru this until I decide what new phone that I am going to purchase. They have recommended some phones for me to consider and they have a decent selection on their tables in the showroom. They have not however offered to move from behind the counter and demonstrate or discuss any of their products. I will stay with Cricket because I have no problems with the service and no other provider offers any better accommodations, in my opinion.
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January 2023 by M Maness
We went in because my sister's phone was dropped in water, and it wouldn't work. We were told to call a number to file a claim on her insurance and they couldn't help us in store. It's really hard to call a number and file a claim when your phone doesn't work. They staff was very unhelpful
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January 2023 by McKenzee Maness
We went in because my sister's phone was dropped in water, and it wouldn't work. We were told to call a number to file a claim on her insurance and they couldn't help us in store. It's really hard to call a number and file a claim when your phone doesn't work. They staff was very unhelpful
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December 2022 by Nathan Ellis
They were patient and kind with us.
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December 2022 by Debbie Lumley
Cricket is so much cheaper than AT&T and the service is great
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July 2022 by Craig Pence
The sales lady was very nice and helpful
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June 2022 by Scott Harshbarger
I needed a new sim card and they were awesome. I didn't know that I was going to have to pay for it though
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March 2022 by Kenneth Mills
Not only were they very professional and even though everyone is in the business of making money, I think the manager realized that my friend did not have a lot of money to spend, she helped her with all the discounts and advice that she could give. It's the first time I had ever been in there to the store considering that I am a hardcore Verizon customer. I believe in giving honor where it's due. I wish I knew the manager's name I would mention in here. Anyway great place to do business at.
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September 2021 by Leanna Marie
Their phones are never answered. I live multiple towns away and never have time to come into Lexington to ask simple questions. I upgraded on my data but I'm still getting the low gigs even though I'm paying for high gigs.
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May 2021 by Mya Clayton
Never have I had a good experience with this location in Lexington. Rather it’s in person or over the phone I always have to deal with attitude and disrespectful rude responses after I ask a simple question. They also do not seem very knowledgeable considering they can’t answer the simple questions I ask.
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April 2021 by Lee Lamar
Their phones are never answered. I live multiple towns away and never have time to come into Lexington to ask simple questions. I upgraded on my data but I'm still getting the low gigs even though I'm paying for high gigs.
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February 2021 by Chubby Little Cub'E
One act of kindness can go a long way! Thank you for helping me with my new device.
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October 2020 by Patricia Groves
Very helpful
