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February 2024 by Bethany Dwight
They are so rude and nasty. He would not take my husband is cause he could not read it right. So I was going to use my id he said no he was nasty , rude, and don't go there.
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January 2024 by Marelys Leyva
I must say that I am very satisfied with the performance of the person who assisted me.Meredith is an excellent employee who went above and beyond her duties to meet my needs.
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December 2023 by Wes Dawson
I walked in the store and the representative didn't greet me so I knew I wasn't welcome. I feel I'm never welcome at this Verizon store. Always gotta drive 27 miles to another Verizon store Sad Sad ?
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June 2023 by Sammi Johnson
Priscilla is a great asset to Russel communications. She should manage this location
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June 2023 by Shiela Ann Hensley
Priscilla is a great asset to Russel communications. She should manage this location
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September 2022 by Stefan Batts
Always empty. If you're a Verizon customer you wouldn't have to wait for service here.
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March 2022 by Amanda Rich
Haven’t been to this place in a long time but I can say I had a great experience the guys were so nice to me and they gave great customer service Cameron even helped me find a cover for my phone and made sure that it fit and replaced it for me before I even left the store they were easy to talk to and had a great attitude and great personalities from both of them I will definitely be back in the future!
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March 2022 by Kenneth Mills
I've had Verizon from day one of having a cell phone. Sad to say but that's a long long time. I will never change. The people at this business in Jackson Tennessee are great no complaints
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February 2022 by Luke Miller
Brandon was super helpful. Great people. He got me all the deals and promos I could get. He even got me a ride back to my hotel (I am from out of town)
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January 2022 by Tina Trosper
I have been in this store 3 other times prior and always left frustrated and unhelped. 4th time the charm, and Thank God for Cerina! She was amazing and provided a great customer service and interaction. Give that gal a raise!
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December 2021 by Shayne Summar
Don’t do business with them, they allowed my son to go in and change contracts, even getting a new phone and contract as a kid at 16 yo, afterwards, would not change contract with me, no help at all, so I dropped them, no plans to go back
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December 2021 by barbara todd
Always a pleasure - good to help me and always kind and helpful to my 87 year old mom
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October 2021 by Mary S Smith
I've always been well served at this store.
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October 2021 by Jazzie
My elderly mother whos been with verizon for 40years is now switching to t-mobile because, not only does she not have service at her house, yesterday she stopped inside to ask simply how to Uninstall an app and the very rude young man working there would not help her unless she paid him $25!!!!!! He wouldn't even tell her how to do it. They need to fire this j********
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July 2021 by Phyllis Thomas
Most helpful...I only needed car chargers...a small thing...but as I waited and listened to employee solving others problems....I'll have to admit ...these are some of the smartest people on earth....gave only 4 stars because I don't think the employee on duty for Sat.June 19, 2021 around 2:30 should have been left alone....far too busy of a store....my wait was approx. 50 minutes. Employee was very professional...greeted customer happily and with a smile...and explained there would be a waiting period....wish I had gotten her name. I'd give her 10 stars for her customer service, patience and intelligence on problem solving....