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February 2024 by Chris Walker
Just bought a truck, Travis Geer was my salesman and was a huge help and made everything simple and easy and was super personable! Would definitely recommend to anyone looking for a new or used vehicle! Ask for Travis and you'll be in good hands
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February 2024 by palmira Dominguez
Samantha was really helpful from the start, we called to see if they had the car that we we're looking for and then drove up to the dealer and the process was really smooth. Overall they gave a really good service.
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January 2024 by John Lahti Jr
Purchased a 2016 Ram from Casey's Frontier. Marissa took good care of me with my purchase. All around the staff at this dealership are kind and will do anything they need to do to make it a pleasurable experience for the customer. Also have to give Kevin and his crew in the Service Department a positive rating...had a few minor things to fix... adjust in the beginning, and they did a great job with it.
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January 2024 by Cassie Richey
My husband and I came and traded in our vehicle. We loved Marrissa. Her and Jason were amazing to work with! I will most definitely be back to do business with them
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January 2024 by Katlyn Rasmussen
My husband and I bought a car here and shortly after that, the transmission went out. They were very helpful and fast when getting us in and getting it replaced. One of our other cars had a shake and we brought it up here to be looked at and they replaced the tire, mounted and balanced it for free! Simply because we hadn’t had the other car too long and they wanted to do their best to make it right. Jason Phy was very nice and helpful during the whole experience.
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December 2023 by Nicole Belknap
Great people to work with. Bought my new 2024 chevy trax from them. Service center was great when we brought my sisters car in to add cruise control to it they came in under the estimate.
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November 2023 by Jim Moore
My vehicle an 05 2500 Duramax was brought in dead on arrival with a blown injector. After a long week of chasing down the correct replacement parts, the service department had me up and running within the time promised. I thank the entire service department for their awesome performance.also everything was at an affordable price which included the towing service. Thanks again all involved Happy Thanksgiving!
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November 2023 by Joseph Trevathan
Service here was great. Everything was taken care of quickly, and the service manager Kevin really goes the extra mile to make sure you're taken care of. I appreciate all him and his crew did. I'll definitely be back.
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November 2023 by Kendra Barlow
The experience was great. Nice vehicle so far. I like the peace of mind with the lifetime power train warranty! Charity helped make the trade in process easy.
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November 2023 by Linda Fisk
Excellent service from Kevin and Levi in the parts dept. Fast, efficient, and knowledgeable. Quick resolution of problem. Very courteous and easy to work with. I very highly recommend using them. I know we will in the future.
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November 2023 by jesse m.
It been a few weeks since I purchased my vehicle. I have been way to upset to write a review until now. They were running a big promotion and sent out flyers saying all you had to do was bring in the paper and you could win cash. No purchase was necessary. My wife and my daughter went in to see what it was about and met a salesman named Tim. He was only there temporarily to help with the promotion. He told my wife that he could get is approved with no problem and would get my daughter $250 for a referral bonus. My wife told me about it so that next day we went back to talk to Tim. Everything he said to us was a lie. He ran my credit and said we didn't qualify. We would need a co-signer and if we could get a co-signer he would pay the co-signer $1000. My wife's sister said that she would co-sign for us. We were there from 11:00 until 7:30. By the time it was all said and done my wife's sister was made the main buyer and I am the co-buyer. I feel as though I was lied to the entire time and severely mistreated. It was an entire nightmare.
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November 2023 by Roger Tinker
This is by far the best dealership around! They have the very utmost respect and actually care about their clients! The very wonderful lady that helped me get in a new 2020 Jeep Grand Cherokee, with low credit, Samantha, understood my struggles and took the time to LISTEN!! They serve the very best customer service and won’t quit until you get what you desire, I really can’t thank Samantha enough. If you desperately need a vehicle head to Casey’s Frontier Chevrolet in Overton County and talk to her ASAP!!
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November 2023 by Amber Phillips
Just purchased a vehicle a week ago and was a great experience and my salesperson Samantha Redman was spectacular. I advise everyone to go see her she’s great to work with! Very pleased with my purchase!
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November 2023 by Kayla Gregory
After making A purchase from this dealership I was continuously finding new issues with the vehicle within the first 3 weeks. The small issues they did fix but the major issues that costed more money they were unwilling to fix even though it was sold to me with a guarantee that it had no issues. I took my vehicle back for the one free oil changed and after driving it long enough to need another oil change I discovered that they had put the wrong oil in my vehicle. I absolutely would urge anyone considering doing business with this dealership to NOT. As a single mom of one child and expecting another in less than three weeks I can barely afford my car payment and insurance and I do not deserve to be taken advantage of and mistreated they way this dealership has. I’m sharing my on going experience with Casey’s in hopes of saving the next person from a nightmare!
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September 2023 by Breanna Adams-Krank
I received one of Casey's Frontier flyers in the mail saying that I had won $750. I called the dealership and asked them "This says I won $750, is there a catch or did I actually win? Because i live in cookeville and i dont want to waste my time driving down there if theres a catch." The representative that I talked to told me "no catch, you really won". So I made the drive, with my toddler, fully excited to receive $750 and this company handed me a five dollar bill. I know car dealerships are notorious for dirty salesman tricks but people are genuinely struggling financially right now and the last thing our community needs are dirty tricks like this. I'd give zero stars if I could. Thanks for wasting my time, my child's time, and costing me gas money jerks.
