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July 2023 by Joshua Leslie
Helpful and friendly staff. They always help me with what I need for tools and parts.
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June 2023 by Christina Smith (Chrissy)
This place can’t be beat if you need any parts or assistance! Fred is especially so nice! I cannot recommend the loretto O’Reilly enough. They’re so helpful and truly seem like they care.
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June 2023 by Mike Noblit
Had a great experience at Loretto store this morning.Manager Fred made things right, and with a smile.
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March 2023 by Dylan Brewer
This store was always the first call that is no longer the case the new management have ruined it will drive another 20 minutes before I come back very poor customer service and very little knowledge
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February 2023 by Tommy Howell
It's ok but couple of workers get rude sometimes. I go in there if I have to. Sorry guys
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February 2023 by logan jennings
Best store in town
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January 2023 by Shane
This has become my last call, not first if there’s something I need. The regular daytime staff can’t even lookup parts with the part number provided from Oreillys own website. Austin is the last of the good ones. I’ve been commercially with Oreillys for over 10 years and this is store is a joke around town.
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December 2022 by Tricky Boo7796
Excellent service they're helpfully and se to know what they're doing.
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December 2022 by Angie Ledlow
Excellent service they're helpfully and se to know what they're doing.
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November 2022 by MASON SPRINGER
As a commercial account holder at the loretto branch have had so many issues with their new manager Fred constantly changing policies on prices and service , issues with price match only on in house items then to don't price match at all for commercial and makes matter worse he is the only store who follows that so called policy . It has gotten to the point that i no longer will buy parts from this location and given my whole business to autozone and advance and will only use oreilleys in lawrenceburg .I have contacted his boss to only be laughed at ,if you are in need of parts for your vehicle i would steer clear of loretto tn 38469 store or you will end up being lied to and treated poorly .Until they replace management their will no longer do business with them .
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November 2022 by Tim Adams
Great the guy was very helpful thanks
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October 2022 by Terry Cox
They always take care of me
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August 2022 by Dave
It's O'Riley so everything is over priced but saves me a 15 minute drive
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July 2022 by Ethan Smith
Outrageous prices for poor quality parts and the price of oil is a slap to the customers face
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July 2022 by Wesley Foust
My preferred place to shop. Always have what I need!!
