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July 2023 by Kelly Adams
Wonderful ladies & the loan agent was super helpful at pointing me in the right direction to obtain a land only loan thanks!!!
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February 2023 by Elizabeth Myers
I absolutely love the credit union ..but there is alot of times the ATM's don't work and it's very frustrating to have to go somewhere after hours to get your money and you are charged a fee.. wish they would keep the atms going
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December 2022 by Stephanie Bright
Love this bank! They are like family and so helpful!
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September 2022 by R J
I've had it with this credit union and their stupid app that never works
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July 2022 by Kathey Lilly
Excellent service, friendly smiling faces each time I go through the door.
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July 2022 by justin adams
Overall it’s been a good bank.
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February 2022 by Jessica Marie
This bank is supposed to be a "shared bank" with our credit union. Meaning we can do business here for our other bank account since our bank isn't local.We received horrible customer service, teller was rude. When we got there we were told we cant do business with shared accounts after 4pm. How much sense does that make? You're open, our union is open and actually sent us there, our bank had no knowledgeof such a policy for Foothills...why not just let us withdraw our money? I'm complaining to my credit union and recommending that they drop Foothills Federal from their program. This isn't the 1st bad experience with them, my husbands coworkers stopped using this branch to access their shared accounts. I'm so fed up with horrible customer service and people not doing their jobs.
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October 2021 by Dilan Smith
I’ve used Foothills since 2013 when I joined as a high school student. Since 2013, they have continued to provide excellent service to me at ETSU, in various states, and over a complicated car loan.I will continue to recommend others to this bank because they have continued to provide great service to me despite my location and circumstances. If you’re looking for a great local bank in the Loudon area and want honest and quality service, this is the bank for you.
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September 2021 by Danny Best
Best credit union or bank around
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July 2021 by J Hundley
Terrible customer service from the main Loudon branch. As much competition as there is in the area, terrible attitudes by the teller staff reflects directly on the quality of training they receive.
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June 2021 by Pearl Mccurry
I love this place friends
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June 2020 by Roger Grimes
Impossible to log in online banking
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August 2019 by Julius Young
Local and lovable. Great people.
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November 2018 by Kimberly Darnell
I have done my banking with this credit union since i was 12. Love them!
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July 2018 by Casey LeeAnn
Excellent bank excellent people excellent service. I have been doing business with this bank for over 12 years and have never had a negative experience. The tellers as well as the loan officers and other bank personnel are always so friendly and helpful and willing to go out of their way to make sure your needs are met before you leave. Many of the faces have changed in the past 12 years but the fact still remains that you would be hard pressed to find better customer service at any other local bank or credit union in Loudon County!
