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November 2023 by Jason Haggard
We have always had great experiences working with the Rusty Wallace Kia Alcoa team. Greg Taylor is phenomenal! He and the team work hard to make sure you get the vehicle that is right for you and you can always count on it being a great deal as well. Highly recommend you go see Greg for your car buying needs.
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November 2023 by Bryce Cutting
Great experience and enjoyable experience. Everything I asked was answered thoroughly and they worked with me. Ask for Greg Taylor for a great experience. He will guide you through the entire process and give excellent information on any questions you have before, during and after you get your car. Greg is very fun to work with.
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November 2023 by Taylor L
I was originally a bit confused but Greg Taylor helped me understand everything going through the process of buying a car, he explained everything every step of the way and answered all of my questions. He was really kind and helped make sure I got the best deal as well. Would definitely recommend working with Greg.
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November 2023 by Sedona Mccurdy
I went there yesterday to trade my vehicle, and ended up in my absolute dream car! Greg Taylor was absolutely amazing and gave me the best experience I have ever had! 10/10 would recommend this place if you’re looking to finance a vehicle!
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November 2023 by Harry Schechter
My 2023 Soul had a recall. Wasn't happy when I went into Service for the scheduled appointment, to be told that they had to verify VIN and would call me and set another appointment. I contacted Greg Taylor, my Sales Consultant. He put me in touch with Skylar Rosenbaum, who followed up and went above board to accommodate me. She came out and picked up my vehicle, had the repair done and returned the vehicle to me. FYI - this was the second Kia I bought using Greg Taylor as my Sales Consultant. He has always been willing to go the extra mile to help me with any of my concerns. I am happy to recommend Rusty Wallace Kia in Alcoa due to employees like Greg and Skylar.
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October 2023 by jonathan harter
Greg Taylor and his team were extremely professional, knowledgeable, and friendly. We were well taken care of during our entire visit and left very happy. We needed something serviced on our new to us vehicle so we were provided with an awesome loaner. Greg and Court made the experience great and have followed up with us to make sure we are more than satisfied with our new ride. They have more than earned our trust and business in the future. I highly recommend them and when you call Rusty Wallace Kia, ask for Greg!
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September 2023 by Samuel Turnmire
Greg Taylor was fantastic at getting us the car we needed at the right price. I myself wasn't feeling too great that day so my wife and eldest did most of the talking. Greg was very accommodating and listened to our priorities and concerns. We love our Sorento and look forward to our next KIA purchase, we'll be back to see Greg and the Rusty Wallace team again!
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September 2023 by Gregg Rader
Good experience buying car. Aubrey sales rep and Cort sales manager were pleasant to deal with, knowledgeable and personable. No pressure to buy. Straight forward and interested in understanding our needs. Recommend them without reservation.
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September 2023 by Ed Singleton
This is our third purchase from Rusty Wallace Kia on Alcoa Highway in Knoxville Tennessee. Salesman BJ McNeely always listens to our needs and request, is not pushy, and I fill he tries to get us the best deal possible.
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September 2023 by Cc Lasky
We bought a Kia Ev 6 February 2022. The sales experience went well and we were happy. However the service department is terrible. We have had numerous issues last year. I even called Kia corporate to complain. Fast forward to today we had a recall on the car. We had to wait a month to get an appointment. I didn’t want to go back but my husband wanted to try again because this dealership is closest to us. However yet again no communication. We called to see if the car was done and we were on hold for 24 minutes. We drove up there to check on the car and guess what is was done. Will not go back.
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August 2023 by Missy Collins
If you are in the market for a new Kia, go see Greg Taylor at Rusty Wallace Kia in Alcoa. He provided excellent customer service and did what another dealership wouldn’t. This was our second time buying a car here and both times we had great experiences. He did a step by step on how to use all the features. He gave us his number in case we had any questions and even called a few days later to check in. You won’t find better service anywhere else.
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August 2023 by Amelia Carpenter
My husband and I recently purchased a Telluride from here and it was a super smooth and easy process!! I always dread going to dealerships because of the amount of time it takes, but Greg Taylor was on it and had us ready to go with our new car within a few short hours. We really appreciate how much he cared about what we were looking for in a car. We recommend Greg and this dealership!
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June 2023 by Ashlee W
I highly recommend working with Greg Taylor at Rusty Wallace Kia in Alcoa! He was friendly, knowledgeable, and put customer service above making the sale! He truly listened to everything I was looking for, and helped find the perfect vehicle for me! He went above and beyond to make sure all my questions were answered, and I had all the information I needed to make an informed decision.
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June 2023 by Annie Dorn
Great experience! Helped me find a nice ride and fit it to my price range. Was very helpful and understanding. I highly recommend.
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June 2023 by Karen Egan
My husband and I just bought a new 2023 EV6 Wind AWD from Rusty Wallace Kia in Alcoa. Our sales person Greg Taylor, went above and beyond to get us a great deal on this car. This is the second car we brought using Greg from this dealership. I highly recommend Greg and he will answer any questions you may have about your next car from Kia.
