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March 2024 by Marcus Vanover
Usps is awful trying to get support.. have basic questions about shipping a package and at home pick up, but was unable to find any information. Heaven forbid there's a person who can answer phone calls or a number to reach the local branch.
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January 2024 by Damon Greene
You have a better chance of your mail getting to where it’s going if you just tied it to a pigeon. The employees are friendly just incompetent.
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December 2023 by Connor Mcmillan
Our mail carrier is possibly the worst I've ever seen. Tried to ask her a question and she almost ran me over and completely ignored me.
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May 2023 by Carol Ross
The folks at the Louisville Post Office are awesome!! Our mail carrier could not be nicer; she is pleasant and efficient. When I went in to the PO today to mail some packages, Carl was so helpful! Since no other customers were waiting, he kindly built the Priority Mail boxes for me them closed them up when I was ready. The world needs more people like this - people who CARE.
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April 2023 by Angela Wentworth
I put 3 bills in my mailbox Wednesday morning on way to work. The out going mail is still in the box and it’s Sunday. What happened to daily mail delivery????
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March 2023 by Baron Callihan
They have a mail delivery driver named heather gregory who I have an active custody case against delivering mail to my house, I’ve put in more than one complaint and even went to to post office and they said that there was nothing wrong with that, I had to get all my child support and lawyer mail forwarded to a different address, and when I had mail to return she drives off and I have no choice but to go to the post office myself instead of her doing her job,
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February 2023 by Joshua Castle
Absolutely hands down the best customer service in the usps industry I’ve ever received. Employees are very eager to help and get you your package as soon as possible. I am overwhelmed with the kindness and sincerity I received today, and I want to thank everybody individually for coming together and helping me out.
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January 2023 by reba lamb
My mail has been in the mailbox for two days and never picked up, flag was up. This is not the first time this has happened,sometimes on Saturday they don’t even stop. I’m getting a little bit tired of it, I pay bills by mail and they may lay there for days. I hope this gets corrected. Sally R Lamb 128 Manor Way Apt C
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January 2023 by Jerre McManus
I'm constantly not getting mail. Half the time the mail person doesn't even come to pick up outgoing mail I put in the mail box!
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November 2022 by Hunter Jones
This post office is always missing deliveries. They claim people are always out but that excuse can only be used so long. Just HIRE PEOPLE and have extra staff. They also lie about deliveries or why something isn’t delivered to not hurt their Amazon contract
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October 2022 by Brenda Icenhower
The young man at the counter is very rude and screams at people when you ask a question
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August 2022 by Kelly McNamara
We put our mail on hold because when we moved into the house there was not a mailbox. Due to long hours of work, moving, and personal situations, we have not been home long enough to get the mailbox installed. The mailbox post is now in. Yeah. We went to the post office to pick up our hold mail. When we got to the post office, we were told that they sent our mail back to sender. Apparently, mail on hold means something else to the postmaster. Tony (post office worker) is also very rude. When we left, he yelled "bye. Never come back again." What a welcome feeling to the area. NOT!
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June 2022 by Donna Grabowski
Our mail used to be delivered before 1:00 now it's sporadic and sometimes in the evening. I understand it being later and short staffed but I do have an issue with this:We went 3 days without mail delivery last week (Mon-Wed). Only exception to this was a package. This was delivered by a guy they called in to just to do this function. Our regular guy Stuart was back on Thursday and told me had 2-3 days of mail to deliver. Let me be clear I have no complaints with him whatsoever.Friday, I put a bill out and it wasn't picked up nor did I receive any mail that day either.
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June 2022 by Elizabeth Campbell Young
Why are we not getting our mail when our carrier is out. I have written the postmaster twice with no response. We went the last time when mr. bivens was out, from Wednesday to the following Monday without mail. We live on Beech rd in Louisville. What is wrong. Hire people. What happened to rain, snow sleet or hail.
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June 2022 by Samantha Turnbull
We have sporadically not gotten mail for several days now. The postal carrier delivered some letters yesterday, but we are still missing mail that should have been delivered several days ago. It is concerning knowing that those letters may never arrive, some of which are important. A few weeks ago, we went 4 days without receiving any of our expected mail.
