Yamaha-Castle Powersports, a locally owned and operated business in Madison, Tennessee, has been serving the greater Nashville area since 1989. They offer a wide range of powersports products, including motorcycles, ATVs, personal watercraft, and scooters, as well as parts, sales, and service. Customers have consistently praised the exceptional customer service provided by the staff at Yamaha-Castle Powersports. The sales team, led by Curtis, has been described as polite, helpful, and efficient, often going above and beyond to accommodate customer needs. The service department, in particular, has received high praise for its professionalism, attention to detail, and willingness to go the extra mile to ensure customer satisfaction. One customer, who had an issue with their jet ski, commended the staff for their support during the insurance claim process, especially Blaise, who was noted for his exceptional professionalism. Another customer, who had to bring their Triumph Tiger 1200 Alpine Edition to the dealership, was impressed by the service department's dedication, even staying late to help them with their bike. Overall, Yamaha-Castle Powersports has earned a reputation for being a reliable and trustworthy business, providing high-quality products and exceptional customer service. Customers have consistently expressed their satisfaction and willingness to return for future needs.
Very quick service, friendly and informative staff. Super reasonable pricing!! Good to know there are still companies that are willing to treat you well and not overcharge! Would recommend this company for sales and service. We have always had a great customer experience!
January 2024
Love this place. Super friendly and always willing to help.
September 2023
Staff are friendly and pleasant. Service department staff are top notch. They really listen and address your concerns. Spencer was particularly helpful.
