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April 2024 by Joshua Delaney
Online ordering did work. The girls working couldn't get my simple 3 chicken taco order right. In the end, they just slapped it together in aluminum foil. When i unwrapped it, it was basicly goulash with tortillas.
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March 2024 by Bralyn Stokes
I've been 3 times and the quality of the food is pretty consistent. But the attitudes of the employees is also consistent, not in a good way. Everyone appears to not want to be here. One of the young ladies was on her phone and when I expressed a concern about not being able to use my rewards she said she couldn't help me with that. Portions are fine, but you'll have to tell them to add a little more if you feel like it isn't enough. I can only imagine they would benefit from proper management.
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March 2024 by Bailey Laird
Wish I could give ZERO stars. Ate Chipotle at this location for the 1st time a few weeks ago workers were rude!! Decided to order on DoorDash today instead they gave me the wrong drink for my kids meal & forgot my large side of Queso.
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March 2024 by AA Price
My girlfriend and I went to have dinner at chipotle and the manager working that night was very rude. The young lady working was walking around on her phone while we were waiting to be served. She claimed there was no sour cream when clearly there was. We both got food poisoning so there was probably some cross contamination with the food there. The area on the front counter was messy and they were just leaving our food to sit and get cold. This location was not very good.
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March 2024 by Gower Mills
Great food and excellent
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March 2024 by Zachary Franqui
Worst chipotle out there by a large
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March 2024 by Ian Beason
My rice was hard and dry, and I wasn't given a lot of beans.
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March 2024 by Veronica Oates-Martin
Sick of this location! ITS HORRIBLE! So last night I ordered my usual but instead my husband did it through the app. Double chicken veggies rice and spicy salsa. There were 10 pieces of chicken (i literally could count it) 2 pieces of peppers and PLENTY of rice. I told my husband to bring it back because how dare they !!!! They accused him of doing it wrong in the app and made him pay extra because they couldn’t see the double chicken on their end. My thing is you can see there aren’t even veggies on my bowl and how did it come to $17 if I DIDNT GET DOUBLE CHICKEN?!?!?! Can’t even do the math!!!! Made us pay and extra $4 so a bowl and tacos were $30?!?! Husband watched them scoop my chicken and shake the spoon so chicken falls off, like if the potion fits on the spoon why are y’all INSISTING on NOT giving me what we are paying for. Scoop the damn chicken like a real adult and put that on my damn plate!!!!! Chips are ALWAYS STALE and crushed in little pieces and can’t even eat it with my food. Location is full of rude employees who skimp your food and argue about it. Don’t even waste your time coming here!!! METRO location near my job is FANTASTIC!! I’ll drive 15 minutes for a bowl that’s not just rice and nothing else!!! I pray this location gets shut down !!!
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March 2024 by Freddie Woods
They were low in the meat surply had to wait for it to finish so flesh but not a stop an go as planned so sometimes it's not as you planned but great ?Parking: Plenty of parking spots easy entranceWheelchair accessibility: Great accessories to shop ? an outside eating nice in an out accessibility ♿ ?
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March 2024 by Garrett Coleman
Always out of multiple items. Staff is rude. No one here can roll a burrito.
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March 2024 by Leona LaShon
DO NOT GO TO THIS LOCATION. Go to Hendersonville or something because this place is the worst. I love chipotle but this location makes the whole Business look bad. Every time I try to give them the benefit of the doubt because it’s so close to home, they pissed me off so bad. What’s the point of getting my food at the window just to find my order is completely incorrect. The customer service is horrible. I want to know why Chipotle hasn’t fired and hired a more capable team to run this store.
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February 2024 by Monica Trimp
I love the food but they really truly are rude!!
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February 2024 by Elliott Marshall
Very ghetto.Chipotle is great but this LOCATION SUCKS. ALWAYS DIRTY, ALWAYS OUT OF CHIPS, FAJITA VEGETABLES, STEAK, QUESO. how the hell are you chipotle but runout of food? THE MANAGER IS DOING A HORRIBLE JOB.
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February 2024 by Jonathan P
Find better employees or shut the whole place down. I’ve been to countless Chipotles in my lifetime and this is miles worse than any I’ve ever been to in multiple occasions. White gentleman, little over 6 feet tall, probably around his 40s, peppered hair, lanky - I go through the line and ask for a bowl. As I get to the toppings section, all of the veggie sides / containers are empty. I asked him if he had any in the back and he says no. I look over his shoulder and the to-go section has the same veggie sides, filled to the brim. Keep in mind this is on non-busy hours. But then I ask for more chicken and he was quick to rudely say “THAT’LL BE EXTRA” - OK dude. Food is good but the service and inconsistencies ruin the entire experience.
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February 2024 by Andrew Wilson
this is the worst chipotle in the city of Nashville. I have given this place multiple to change my mind. However, each time I’ve been able to conclude a completely different complaint. Produce is never ready, counters where food is being stored is dirty. The workers have the most disgusting attitude and the customer service is very poor. my most recent visit I ended up sick. If you want chipotle that bad there is one in Hendersonville which much better quality food And service.
