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January 2024 by Gary Suggs
EX is great and the experienced sales rep Micheal Miller was great.l
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November 2023 by Larry Butler
First impression is that I will not shop there again. Price of the item I purchased was not that shown on their website. The price was eventually corrected, and I did purchase. But, I will not shop there again.
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October 2023 by Renee Emery
Michael at Electronic Express always goes above and beyond to take care of all of my Appliance needs. I manage a lot of rental properties and he is my go to guy whenever I need an appliance.
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August 2023 by Mike Byrd
Salesman Michael was awesome!! Very helpful and friendly. Great prices and great financing!! I will definitely be back again!
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August 2023 by JAMES STEWART
The sales man made me feel really pressured to buy stuff I didn't need or want. He went to the most expensive laptop in the store and continued to try and sale me on some spy ware after me saying more than once that I wasn't interested. Happy with my laptop but could have done that from home without all the pressure.
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June 2023 by Angel H.
I bought a computer from them in 2020 and of course they talked me into their warranty for 229'and said it covers it all. Buy the Apple they don't get hacked . $1300 Computer I might add. Fast forward now the Computer got hacked and I took it in to get help and the young man mario took it in and kept it for 3 hours . The computer didn't turn on so he told me to go buy a new charger which I did and he would work on it . He hooked it up to his charger and said let me erase this and it should work. After he did that an activation lock came up and then denied he did that . Took it to Apple and they said what he had done caused this problem . Of course I call the store back and raven the assist mgr said bring it in and we will send it off . Sent my daughter to bring it in and all of a sudden now sorry we don't fix those things . Store manager Terrill or Terrance said we didn't do that to your computer and there is nothing we will do for you . I asked for the refund of my warranty and said no we won't do that either and I asked for dm number and said he will call and hung up on me!!! I have bought over 4000 in computers there and no more !!! Do not buy from them , do not buy their warranties . They will rip you off and blame it on you! I repeat if you want to be ripped off then go here ! Terrible Cusotmer service , terrible rude employees!!!Still the district manager has not called me
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May 2023 by James Edwards
Electronic Express is my go to store!Salesman was very helpful. Delivery Guys were to notch!
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April 2023 by Robert Alden
I stopped in here to look at the appliances and was pleasantly surprised at the quality of the sales person. He knew his products and what they were going for. A great experience overall.
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March 2023 by Judy Ferguson
The two guys that were on staff Sunday night were amazing. They stayed late to make sure that the sticker from the display piece that we purchased was off. We originally purchased a hood from murfreesboro but it was damaged and was told to go to Rivergate. Could have not had a better experience.
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January 2023 by Rob Kingrey
Do NOT BUY FROM HERE!!!!They delivered damaged goods and it’s been a month of back and forth garbage. They do NOT TAKE RETURNS OR EXCHANGES! I bought through Amazon online as a Christmas present and discovered it smashed on one corner when opened. I’ve been back and forth with them and all they said was “we don’t take returns or exchanges. -Electronic Express” not other reply. After calling them for two hours I got them to return. But I couldn’t return to the store. Not I have to wait three days, then take off work in order to sit at home during there 4 hour pick up window and hope and trust they will enter a return credit after they pick up and enter it back at their warehouse! Not holding my breath. Will not ever buy from this store or Best Buy, (they have the same policy) buy from Wal Mart or a customer friendly place who will stand by their products and promptly. This is out of control! If I could give negative stars, I would!!!!
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January 2023 by louise suren
We bought a new microwave from Electronic Express. Mr. Miller and his team at the Goodlettsville store were exceptional. It was delivered on time and it was installed promptly and efficiently.
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December 2022 by Angelica gomez
I bought a laptop from them and I didn't knew how to work it. Zane, the manager, was so helpful and ver patience with me. He get 5 star from me
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December 2022 by Presley Legate
Faith was helpful and professional. She answered all my questions and I will ask for her the next time I in the store. P oo
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November 2022 by Brian Martin
1st time in this business, my wife Tina and I were pre-approved for a new bed. Didn’t know that Electronic Express carried so much, complete shocker that this business carries such a wide variety of products.Anyway, the young lady who waited on us was extremely helpful and patient with us, she got the job done with the upmost graciousness. We will definitely be back.
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October 2022 by Jannie Easley
Hello my name is Jannie Easley and I visit your store today in need of a laptop Computer for a special need person.Immediately upon entering your store number (3), I was greeted by a store employee by the name of Mr. Drew.After explaining my needs, Drew was not only able to find me a computer in my price range but he also help me set it up for the special need person.He made me feel so special and because of his excellent customer Service, I will definitely be back in the future!Thanks Electronic Express for having Good employee such as Drew!!!
