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October 2023 by Reyes Macias
She is rude don’t have manners
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October 2023 by naser hijaz
Great selection of Furniture , I have the Best price of town
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October 2023 by Diana Beteme
Awesome peopleAwesome prices !❤️
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October 2023 by Jerri Smith
Extremely displeased with how my furniture was delivered to my home. The fabric is torn on several pieces of the sectional. I've tried calling them to report the issues and I could not get through on the phone. I'm very disappointed with this company and their unprofessional way of delivering the product.
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September 2023 by Carlee c.
Me and my husband needed a new couch, he picked out the giant sectional. Paid $2,600 for it. They offered us pet care insurance for anything pet related, stains and tears. Well I never received the information to use the insurance and it took a while for me to get it. Then after, it's basically impossible to get ahold of the pet care insurance. Then when you finally do the incredibly rude staff is not helpful.......now here it is 3 months after my claim was finally approved (took a month to get ahold of them to do it) and my couch still isn't fixed, nor do I have an update. Save yourself some money, don't get the insurance Madison Furniture outlet is peddling.
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July 2023 by Tatiyana Henderson
First time lessee and needed furniture fast. The market can be quite intimidating in Nashville, I highly recommend stopping in & asking for Peter , he’ll talk more your language & has unbeatable prices !! Will be back again
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May 2023 by Tiffany M
I purchased a bedroom set on Wednesday May 3rd and today is Monday May 8 and my furniture still hasn't been delivered. The store manager was VERY rude to me when I called and asked about my furniture delivery. She also refused to give me the delivery man's number so I could call him and ask him when he was delivering my furniture. Madison furniture outlet has the worst business practices and ZERO customer service.
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March 2023 by Carrie Springer
Very terrible customer service WillNever shop with the Madison location again! No customer service , ladies have a very bad attitude and don’t communicate with you after you spent money. I was told I was gone get a call when my furniture never received it I ended up calling them furniture had been there a whole 3 days!!
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March 2023 by Logan kaine
Extremely disappointed with this business! Me and my wife bought a couch from here and from the start everything was good, we put 500$ down on our couch , waiting for the one we wanted to be in stock, they told us it would take 2 weeks at MOST for our couch to arrive, 2 weeks go by and I'm not stressed about it , I call up there to check on the couch and I speak to a women who is extremely rude she told us that “shes not a mechanic she can’t fix the truck or make it hurry up” etc. just a rude lady overall, she tells me it will be there Monday. Monday goes by and we haven’t heard anything not a call or email. We go up there this time and once again we get told that its not there that it will be there Thursday. After 3 times of our couch being pushed back with no notice, we finally get it .Mind you it took almost a month, no warning or calls from this business. Im not one to complain or leave reviews but I would not recommend this business, very unprofessional staff.
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February 2023 by Reach Out More
Great Furniture Store in Madison TN huge mattress & living room furniture nice sales price
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January 2023 by David D.S
Great customer service! We worked with Mr Peter who was VERY patient and accommodating to our preferences and got us a great deal on sofa, stools, and mattresses!! Moving process has been very stressful but after coming here for furniture it was a huge check mark on our to do list which was such a relief. Thank you so much! Definitely recommend checking out Madison furniture outlet :)
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January 2023 by Brandy Nestell
They are false advertising. Signs in the windows says no credit check. Then when you get inside to get info and pricing they run a credit check on you to determine the payments. Scam.
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November 2022 by Shot By Yungin
Worst store ever. The manager is very rude and lie to customers to get them locked in a contract. Im currently paying for a bed I haven't received. Its been 3 weeks. I was told at purchase it will take a week. Eveytime i call she has an attitude and say my bed is not there. The worst experience ive ever had. I offered to pick my bed up and she still declined. She gave my 3 different days my bed will be there n every time she lied.
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October 2022 by Manolo Guox
the product is good because is my second sofa I buy here. but my experience today is nefas. because the lady from or manager. attitude is bad.. she so angry
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October 2022 by Maxmillian Licht
The team at Nashville Furniture Outlets will go ABOVE AND BEYOND to ensure you have the right furniture at the right price. Naser, Nader, Peter, and everyone else treated us like family and really helped us in a bind. We were furnishing an Airbnb remotely and they helped us select the right furniture, moved everything in, and even took items back when they didn't fit.I cannot suggest this team enough!!
